Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage two prestigious residential buildings, ensuring top-notch facilities and resident satisfaction.
- Company: Join one of London's finest residential developers, known for excellence in property management.
- Benefits: Enjoy a £60,000 salary, bonuses, generous pension, cycle scheme, and private healthcare.
- Why this job: Be part of a dynamic team, enhance your leadership skills, and make a real impact on residents' lives.
- Qualifications: ARLA Level 3 or TPI qualifications preferred; experience in building management and team leadership required.
- Other info: Opportunity to work in a vibrant London area with a focus on community and quality service.
The predicted salary is between 42000 - 84000 £ per year.
We are recruiting on behalf of our client for a Residential Building Manager. The ideal candidate must have previous experience working within the Residential sector. This is an amazing opportunity to work directly for one of London’s finest residential developers. The apartments are located in a prestigious area of London. The role will be to manage 2 buildings for our client, and you will be responsible for the supervision of staff, contractors, cleaners and front-of-house team members. Your role will oversee residents and ensure the effective and efficient property management of the building.
Salary: £60,000 + bonus
Benefits:
- Generous pension scheme
- Cycle to work scheme
- Childcare voucher scheme
- Life assurance scheme
- Holiday flex scheme
- Season ticket travel loan
- Company rewards
- Private dental & healthcare
Main Responsibilities:
- Overseeing the facilities management of the 2 new residential buildings, ensuring they are well maintained, compliant, and operated efficiently.
- Direct liaison and communication (ensuring exceptional levels of customer service) with residents.
- Attend regular residents meetings to keep them informed on all aspects of management.
- Maintain excellent landlord/tenant relationships and ensure that all services are maintained to the highest standard as required by the respective leases.
- Ensure good tenant communications on all issues relating to day-to-day operation of the building and facilities provided.
- Experience in budget management. Understanding of legislative requirements within affordable housing.
- Work alongside the Facilities Manager, Concierge Manager and Cleaning Staff including recruitment, training, control of rotas and monitoring of ongoing performance.
- Oversee pay, benefits and disciplinary and grievance including night attendance on a regular basis for contact and audit of staff on unsocial shift patterns.
- Effective cost and control review of expenditure and accounts, including setting of service charges and presenting accounts and monthly budget reviews.
- Maintain good relationships with the general public exposed to or using the facilities provided by the internal and external building.
- Set the scope and specifications for the cleaning requirements and ensure that the required standards are maintained through audits and SLAs.
- Liaise with the Fire Safety & Environment Manager and the Building Services Manager to ensure that procedures are implemented in accordance with the appropriate requirements.
Essential:
- Level 3 ARLA Qualification or TPI Level 2, 3, 4 highly desirable.
- Experience in Building Management and leading a team.
- Friendly telephone manner.
- An understanding of the Build to Rent market.
- Working knowledge of Health & Safety legislation, including the Building Safety Act 2022.
- Best practice facilities management experience, including performance management, quality assurance technique.
- IOSH Managing Safely and NEBOSH General Certificate are desirable.
- Experience in financial and budgetary control/management.
- Ability to manage multiple complex projects and write concise comprehensive reports.
- Working knowledge of Health and Safety to include COSHH and RIDDOR and carrying out risk assessments.
- Able to build a rapport and to maintain objectivity when dealing with residents and to maintain a courteous and professional attitude in all situations.
Please note that if you apply for this vacancy then you have given permission under Data Protection (GDPR) for us to share selected details with our clients for their related vacancies. This will be the only notification you will receive regarding this and we take the receipt of your CV as your permission to proceed with your application.
Residential Building Manager employer: Elton Recruitment
Contact Detail:
Elton Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residential Building Manager
✨Tip Number 1
Familiarise yourself with the specific residential sector in London, especially the Build to Rent market. Understanding the nuances of this sector will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the property management field. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the Residential Building Manager role.
✨Tip Number 3
Prepare to discuss your experience in budget management and financial control. Be ready to share specific examples of how you've successfully managed budgets in previous roles, as this is a key responsibility in the job.
✨Tip Number 4
Showcase your leadership skills by preparing examples of how you've effectively managed teams in the past. Highlight your ability to maintain good relationships with staff and residents, as this will be crucial in the role.
We think you need these skills to ace Residential Building Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in residential building management. Focus on your previous roles, especially those involving team leadership, budget management, and customer service.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Emphasise your experience with facilities management, tenant relations, and compliance with health and safety legislation.
Highlight Relevant Qualifications: Clearly list any qualifications such as ARLA or TPI certifications, as well as any health and safety training like IOSH or NEBOSH. This will demonstrate your commitment to professional standards in building management.
Showcase Communication Skills: In your application, provide examples of how you've successfully communicated with residents and managed relationships. This is crucial for the role, so make it clear how you excel in this area.
How to prepare for a job interview at Elton Recruitment
✨Showcase Your Experience
Make sure to highlight your previous experience in residential building management. Discuss specific examples where you successfully managed teams, handled budgets, or improved tenant relations. This will demonstrate your capability to handle the responsibilities of the role.
✨Understand the Company Culture
Research the residential developer you are interviewing for. Understanding their values and culture will help you tailor your responses and show that you are a good fit for their team. Mention any relevant projects they have completed that resonate with you.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Prepare examples of how you've dealt with difficult tenants, managed conflicts, or ensured compliance with health and safety regulations. This will showcase your practical knowledge and decision-making abilities.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the challenges the buildings currently face, the team dynamics, or future projects. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
