Night Porter and Breakfast Host
Night Porter and Breakfast Host

Night Porter and Breakfast Host

London Full-Time No home office possible
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Eltham GPO

At a Glance

  • Tasks: Deliver exceptional hospitality from midnight to 8am, ensuring guests have a memorable experience.
  • Company: Join Portobello, a vibrant pub and hotel known for its welcoming atmosphere and community spirit.
  • Benefits: Enjoy discounts on food and drinks, birthday off with a bar tab, and a festive Christmas party.
  • Why this job: Perfect for night owls who love hospitality and want to work independently while enjoying daytime freedom.
  • Qualifications: Looking for responsible individuals with a passion for customer service and a mature attitude.
  • Other info: This role involves lone working and offers training to help you shine in your position.

What we offer you?

  • Christmas Day off
  • 50% discount on all food in any Portobello pub
  • 20% discount on all drinks in any Portobello pub
  • 25% discount on beer through the brewery store
  • Christmas party for all, hosted by the senior management team
  • Opportunities to attend supplier days, possibly on the farm or at sea
  • Birthday off plus a Β£50 bar tab
  • Our values focus on treating EVERY individual with Honesty, Integrity & Respect

What you offer us?

We aim for our guests to love Westow House as much as we do, and we need hospitality stars to make that happen. You will deliver the best hospitality experience Crystal Palace offers, providing excellent food and drinks with confidence and knowledge. We will equip you with the necessary training. Ultimately, we want you to love your work, interact warmly with guests, and encourage them to return.

Please note: This role is from midnight to 8am and involves lone working.

We are seeking a mature, responsible night manager for our newly opened pub & hotel. If you enjoy working nights, can work independently, and prefer daytime free, this is the role for you.

The position runs from 12pm to 8am and will be shared with another night host to provide days off.

The role includes handling minor night-time administrative tasks, assisting guests, providing memorable customer service, cleaning, security, fire safety, check-out procedures, setting up breakfast, and other duties as needed.

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Night Porter and Breakfast Host employer: Eltham GPO

At Portobello, we pride ourselves on creating a supportive and vibrant work environment where every team member is valued. With generous benefits like Christmas Day off, discounts on food and drinks, and opportunities for personal growth through supplier days, we ensure our staff feel appreciated and motivated. Join us in Crystal Palace, where your passion for hospitality will shine, and you'll be part of a team that treats each other with honesty, integrity, and respect.
Eltham GPO

Contact Detail:

Eltham GPO Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Night Porter and Breakfast Host

✨Tip Number 1

Familiarise yourself with the specific duties of a Night Porter and Breakfast Host. Understanding the nuances of handling night-time administrative tasks and providing excellent customer service will help you stand out during the interview.

✨Tip Number 2

Highlight your experience in hospitality, especially in roles that required independent working or night shifts. Sharing relevant anecdotes can demonstrate your capability to thrive in this unique environment.

✨Tip Number 3

Show your enthusiasm for the role by researching Westow House and its values. Expressing your alignment with their focus on honesty, integrity, and respect can make a positive impression on the hiring team.

✨Tip Number 4

Prepare questions about the role and the team dynamics during your interview. This not only shows your interest but also helps you gauge if the work environment is the right fit for you.

We think you need these skills to ace Night Porter and Breakfast Host

Customer Service Skills
Communication Skills
Attention to Detail
Time Management
Problem-Solving Skills
Ability to Work Independently
Basic Administrative Skills
Knowledge of Food and Beverage Service
Security Awareness
Fire Safety Knowledge
Cleaning and Maintenance Skills
Flexibility in Working Hours
Interpersonal Skills
Conflict Resolution Skills

Some tips for your application 🫑

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Night Porter and Breakfast Host position. Tailor your application to highlight relevant experience in hospitality and customer service.

Craft a Personal Statement: Write a personal statement that reflects your passion for hospitality and your ability to provide excellent customer service. Mention specific experiences where you have gone above and beyond for guests.

Highlight Relevant Skills: Emphasise skills that are particularly relevant to this role, such as your ability to work independently during night shifts, your knowledge of food and drink, and your commitment to safety and cleanliness.

Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-written application demonstrates attention to detail and professionalism.

How to prepare for a job interview at Eltham GPO

✨Show Your Passion for Hospitality

Make sure to express your enthusiasm for the hospitality industry during the interview. Share experiences where you went above and beyond to provide excellent service, as this role is all about creating memorable experiences for guests.

✨Demonstrate Independence and Responsibility

Since this position involves lone working, highlight any previous experience where you successfully managed tasks independently. Discuss how you handle challenges and ensure safety and security during night shifts.

✨Familiarise Yourself with the Venue

Before the interview, take some time to learn about Westow House and its offerings. Being knowledgeable about the menu and the pub's values will show your genuine interest and help you connect with the interviewers.

✨Prepare for Situational Questions

Expect questions that assess your problem-solving skills and ability to handle difficult situations. Think of examples from past experiences where you resolved conflicts or provided exceptional service, especially during late hours.

Night Porter and Breakfast Host
Eltham GPO
Location: London
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