General Manager Knowles of Norwood in London
General Manager Knowles of Norwood

General Manager Knowles of Norwood in London

London Full-Time 40000 - 50000 £ / year (est.) No home office possible
Eltham GPO

At a Glance

  • Tasks: Lead a vibrant pub, drive sales, and create unforgettable experiences for our guests.
  • Company: Join Portobello Pubs, a finalist for Best Employer in London!
  • Benefits: Enjoy unlimited bonuses, 50% off food and drinks, and extra holiday for long service.
  • Why this job: Be the face of Knowles of Norwood and make your mark in the community.
  • Qualifications: Ambition and enthusiasm are key; previous GM experience is a plus.
  • Other info: Join a supportive team that values honesty, integrity, and fairness.

The predicted salary is between 40000 - 50000 £ per year.

Proud to be a finalist in the Publican Awards 2026 for Best Employer, Portobello Pubs and Bars strives to be the best pub company in London to work in, treating our whole team with respect and support, and creating the best atmospheres for ourselves and our customers.

We are looking for a General Manager for Knowles of Norwood, a premium pub on the High Street. Knowles has long been a favourite of the community, with a great reputation for craft beers, cocktails, fresh food, Sunday roasts, after works drinks and family gatherings.

Our new GM will be very ambitious and driven to make a name for themselves by exceeding sales expectations, using the extensive facilities of the building, including its interactive darts and beer garden and establishing themselves as the face of Norwood. Experience of being a GM before is desirable, but ambition and enthusiasm are even more important, and this could be a chance for a very confident and experienced deputy to take their first big challenge.

If you are thinking of applying to work with us at Knowles of Norwood, come and see us - talk to our managers and see how they feel about being part of Portobello – we are confident they will encourage you to join.

What we offer you?

  • Our Company Values of Honesty, Integrity and Fairness, lived and breathed through the business
  • Unlimited performance related bonus
  • 50% discount on all food in any Portobello Pub and Bar
  • 50% discount on all drinks in any Portobello Pub and Bar
  • Additional holiday in recognition of long service - up to an extra five days a year
  • £50 birthday bar tab
  • Christmas Day off, with every venue closed – time to be with family and friends

What you offer us?

Personal drive and ambition. You will work closely with your management team, including your head chef, to drive a team effort to deliver a great experience for our customers on every shift, partnering the finest food with our unique drinks offer, building an atmosphere that makes you the beating heart of every shift. You will be fully responsible for the pub's P&L, so converting sales to profit is also important. You will have an eagle eye for detail, ensuring our guests' journey from beginning to end will leave them wanting more.

You will be at the forefront of training your team, with a genuine passion to develop and nurture your future stars and in turn, take your business forward. We believe in developing a strong bench, having a succession plan in place to reduce any recruitment needs and in turn develop our people into the next Portobello General Managers. You will demonstrate all of this by upholding our company values of honesty, integrity and fairness with our teams, our guests and anyone else associated with our business.

General Manager Knowles of Norwood in London employer: Eltham GPO

At Portobello Pubs and Bars, we pride ourselves on being a finalist in the Publican Awards 2026 for Best Employer, showcasing our commitment to creating a supportive and respectful work environment. As the General Manager of Knowles of Norwood, you will enjoy a vibrant atmosphere, competitive benefits including unlimited performance-related bonuses and generous discounts, and ample opportunities for personal and professional growth within a company that values honesty, integrity, and fairness. Join us in making Knowles a beloved community hub while advancing your career in the heart of London.
Eltham GPO

Contact Detail:

Eltham GPO Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager Knowles of Norwood in London

✨Tip Number 1

Get to know the pub scene in your area! Visit local pubs, chat with staff, and soak up the atmosphere. This will not only give you insights into what makes a great pub but also help you connect with potential employers.

✨Tip Number 2

Network like a pro! Attend industry events or join online groups related to hospitality. Building relationships can lead to job opportunities that aren’t even advertised yet.

✨Tip Number 3

Don’t just apply online; show up in person! If you’re keen on Knowles of Norwood, pop in, introduce yourself, and have a chat with the managers. It shows initiative and gives you a chance to make a memorable first impression.

✨Tip Number 4

Be ready to showcase your passion! When you get an interview, share your ideas on how to enhance the pub experience. Whether it’s new drink specials or community events, let them see your ambition and creativity!

We think you need these skills to ace General Manager Knowles of Norwood in London

Leadership Skills
Ambition
Sales Management
P&L Management
Team Development
Customer Service Excellence
Attention to Detail
Communication Skills
Problem-Solving Skills
Experience in Hospitality Management
Training and Mentoring
Event Planning
Financial Acumen
Interpersonal Skills

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see how excited you are about joining Knowles of Norwood and being part of the Portobello family. Share your vision for creating a fantastic atmosphere and how you plan to engage with our community.

Tailor Your CV: Make sure your CV is tailored specifically for the General Manager position. Highlight any relevant experience, especially if you've managed a pub or bar before. But don’t worry if you haven’t; focus on your ambition and any leadership roles you've had that showcase your potential.

Be Authentic: We value honesty and integrity, so be yourself in your application. Share your personal journey and what drives you. This is your chance to connect with us on a human level, so don’t hold back on sharing your story and what makes you unique.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, you can check out more about our values and what we stand for while you're there!

How to prepare for a job interview at Eltham GPO

✨Know Your Stuff

Before you step into that interview, make sure you know all about Knowles of Norwood and Portobello Pubs. Familiarise yourself with their values, the menu, and what makes them stand out in the pub scene. This shows your genuine interest and helps you connect your experience to their needs.

✨Show Your Ambition

As they’re looking for someone ambitious and driven, be ready to share examples of how you've exceeded expectations in previous roles. Talk about your vision for the pub and how you plan to use its facilities to boost sales and create a vibrant atmosphere.

✨Team Spirit is Key

Highlight your experience in building and nurturing teams. Discuss how you’ve trained staff in the past and how you plan to develop future stars at Knowles. They want someone who can lead by example and create a supportive environment for everyone.

✨Be the Face of the Pub

Since the role involves being the face of Norwood, think about how you can engage with the community. Prepare ideas on how to promote events or special offers that will draw in customers. Show them you’re ready to be the heart of the pub!

General Manager Knowles of Norwood in London
Eltham GPO
Location: London

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