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- Tasks: Lead a vibrant pub, drive sales, and create unforgettable customer experiences.
- Company: Join Portobello Pubs, London's top pub company with a supportive culture.
- Benefits: Enjoy unlimited bonuses, 50% off food and drinks, and extra holiday for long service.
- Why this job: Be the face of Knowles of Norwood and make your mark in a beloved community pub.
- Qualifications: Ambition and enthusiasm are key; previous GM experience is a plus.
- Other info: Great career growth opportunities and a chance to develop future stars.
The predicted salary is between 36000 - 60000 £ per year.
Portobello Pubs and Bars strives to be the best pub company in London to work in, treating our whole team with respect and support, and creating the best atmospheres for ourselves and our customers. We are looking for a General Manager for Knowles of Norwood, a premium pub on the High Street. Knowles has long been a favourite of the community, with a great reputation for craft beers, cocktails, fresh food, Sunday roasts, after works drinks and family gatherings. Recently refurbished throughout and with great potential for further growth.
The new GM will be very ambitious and driven to make a name for themselves by exceeding sales expectations, using the extensive facilities of the building, including its interactive darts and beer garden, and establishing themselves as the face of Norwood. Experience of being a GM before is desirable, but ambition and enthusiasm are even more important, and this could be a chance for a very confident and experienced deputy to take their first big challenge.
If you are thinking of applying to work with us at Knowles of Norwood, come and see us, talk to our managers and see how they feel about being part of Portobello – we are confident they will encourage you to join.
What we offer you:
- Our Company Values of Honesty, Integrity and Fairness, lived and breathed through the business
- Unlimited performance related bonus
- 50% discount off all food in any Portobello Pub and Bar
- 50% discount on all drinks in any Portobello Pub and Bar
- Additional holiday in recognition of long service - up to an extra five days a year
- £50 birthday bar tab
- Christmas Day off, with every venue closed – time to be with family and friends
What you offer us:
Personal drive and ambition. You will work closely with your management team, including your head chef, to drive a team effort to deliver a great experience for our customers on every shift, partnering the finest food with our unique drinks offer, building an atmosphere that makes you the beating heart of every shift. You will be fully responsible for the pub's P&L, so converting sales to profit is also important. You will have an eagle eye for detail, ensuring our guests' journey from beginning to end will leave them wanting more. You will be at the forefront of training your team, with a genuine passion to develop and nurture your future stars and in turn, take your business forward. We believe in developing a strong bench, having a succession plan in place to reduce any recruitment needs and in turn develop our people into the next Portobello General Managers. You will demonstrate all of this by upholding our company values of honesty, integrity and fairness with our teams, our guests and anyone else associated with our business.
General Manager Knowles of Norwood employer: Eltham GPO
Contact Detail:
Eltham GPO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager Knowles of Norwood
✨Tip Number 1
Get to know the pub scene in London! Visit local pubs, chat with staff, and soak up the atmosphere. This will not only give you insights into what makes a great pub but also help you connect with potential colleagues and show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Attend industry events or join local hospitality groups. The more people you meet, the better your chances of landing that General Manager gig. Plus, it’s a great way to learn about hidden opportunities that might not be advertised.
✨Tip Number 3
Don’t just apply online; come and see us at Knowles of Norwood! Meeting the team in person can make a huge difference. It shows your enthusiasm and gives you a chance to ask questions and get a feel for the place.
✨Tip Number 4
Show off your passion for hospitality! When you get the chance to chat with us, share your ideas on how to enhance customer experiences or boost sales. We love ambitious candidates who are ready to make their mark and drive our pub forward!
We think you need these skills to ace General Manager Knowles of Norwood
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see your genuine interest in being part of the Knowles of Norwood team and how you can contribute to our vibrant atmosphere.
Tailor Your CV: Make sure your CV is tailored to the General Manager position. Highlight relevant experience and skills that align with our values of honesty, integrity, and fairness. We love seeing how your background fits with what we’re all about!
Be Authentic: Don’t be afraid to show your personality in your application. We appreciate authenticity and want to get a sense of who you are beyond just your qualifications. Let us know what makes you tick and why you’d be a great fit for our team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows you’re serious about joining us!
How to prepare for a job interview at Eltham GPO
✨Know Your Pub Inside Out
Before the interview, make sure you research Knowles of Norwood thoroughly. Familiarise yourself with its menu, drinks offerings, and unique features like the interactive darts and beer garden. This will show your genuine interest in the pub and help you discuss how you can enhance its reputation.
✨Showcase Your Ambition
Portobello values ambition and enthusiasm, so be ready to share examples of how you've exceeded expectations in previous roles. Talk about your vision for the pub and how you plan to drive sales and create a vibrant atmosphere that keeps customers coming back.
✨Emphasise Team Development
As a General Manager, you'll be responsible for training and nurturing your team. Prepare to discuss your approach to team development and how you plan to build a strong bench of future leaders. Highlight any past experiences where you've successfully mentored others.
✨Align with Company Values
Portobello's core values are honesty, integrity, and fairness. Make sure to weave these values into your responses during the interview. Share stories that demonstrate how you've upheld these principles in your previous roles, as this will resonate well with the interviewers.