Deputy General Manager, Pubs & Bars Hospitality

Deputy General Manager, Pubs & Bars Hospitality

Full-Time 35000 - 45000 £ / year (est.) No working from home possible
Eltham GPO

At a Glance

  • Tasks: Lead a vibrant team in creating unforgettable guest experiences at our unique pubs and bars.
  • Company: Join a dynamic hospitality group with a passion for craft beer and community vibes.
  • Benefits: Enjoy 50% off food and drinks, a £50 birthday bar tab, and training opportunities.
  • Other info: Experience our venues before applying to feel the unique atmosphere.
  • Why this job: Be part of a supportive team that values integrity, fairness, and great hospitality.
  • Qualifications: Friendly, reliable, and passionate about service; eager to learn and grow.

The predicted salary is between 35000 - 45000 £ per year.

A collection of unique, characterful pubs, bars and restaurants in London and the South-East.

From West London’s Portobello, born in 2013 of a desire to create an iconic craft brewery drawing on the passion, the history, the music and the unique vibes of the area.

In 2019, we bought our first pub, King & Co in Clapham.

Serving a wide range of local independent brewers’ pales, IPAs, ryes, sours and anything new we could try.

Our wonderful team grew together when we bought 12 eclectic, independent and characterful pubs in (mainly) South London, before stretching our legs to the south coast.

Acquiring two iconic pubs and a beachfront restaurant in Brighton, we also redeveloped the Grand Victorian pub hotel in Worthing, now resplendent as the 35 bedroom Railway Hotel.

Now with over 20 of the finest pubs, bars, restaurants and hotels in London and the South-East, we are sticking to our guiding principles of pulling together, looking after each other (including you!) and running the best independent pubs that we can.

  • Integrity
  • In everything we do and in all of our interactions with customers, suppliers and colleagues
  • We take pride in our food and our drinks and in the environment in which we work
  • We will never try to get away with a substandard product because that would fail to satisfy our ownhigh standards
  • Everyone who works to uphold these values deserves to be treated fairly
  • We set ourselves and each other fair and achievable targets and strive to beat them
  • We appreciate each other and enjoy each others company
  • From Application to Hired - Simply

At Portobello, we believe in honesty, integrity, fairness, and great hospitality.

We’re proud to create welcoming pubs and bars where our teams feel valued, supported, and rewarded.

  • Christmas Day off
  • 50% food discount across all Portobello pubs
  • 50% drink discount across all Portobello pubs
  • £50 birthday bar tab for you to enjoy
  • Training and development opportunities
  • A supportive and people-focused team culture

What You Bring to the Team

We’re looking for people who care about hospitality and enjoy working with others to create great guest experiences.

We value people who are

  • Friendly, reliable, and team-focused
  • Passionate about service and hospitality
  • Calm and professional in busy environments
  • Eager to learn and grow
  • Proud of the details that make a difference

Thinking About Joining Us?

Follow us on Instagram at @portobellopubsandbars to get to know our venues and teams.

We also encourage you to visit one of our pubs before applying — experience the atmosphere, meet the team, and get a feel for what we’re all about.

Every Portobello venue is unique, with its own style and community.

What stays consistent across all of our pubs and bars is our culture, our standards, and the way we look after our guests and each other.

We’re looking for people who share those values and want to be part of a great team.

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Deputy General Manager, Pubs & Bars Hospitality employer: Eltham GPO

Eltham GPO is an excellent employer, offering a vibrant work culture in the heart of Canary Wharf, where you can thrive in a fast-paced environment. With competitive salaries, service charge opportunities, and generous discounts on food and drinks, we prioritise employee satisfaction and growth. Join us to develop your leadership skills and advance your career in a supportive team atmosphere.

Eltham GPO

Contact Details:

Eltham GPO Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Deputy General Manager, Pubs & Bars Hospitality

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Eltham GPO. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Eltham GPO

Don't be shy about reaching out to Eltham GPO directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Deputy General Manager, Pubs & Bars Hospitality

Hospitality Skills
Teamwork
Customer Service
Attention to Detail
Reliability
Calmness Under Pressure
Passion for Service

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Eltham GPO and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Eltham GPO

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!