At a Glance
- Tasks: Lead daily operations and motivate the team to deliver exceptional customer service.
- Company: Vibrant independent bar and restaurant in Canary Wharf with a lively atmosphere.
- Benefits: Career development opportunities, supportive team environment, and staff discounts.
- Other info: Flexible hours, including weekends, in a fast-paced environment.
- Why this job: Join a dynamic team and enhance your leadership skills in a fun setting.
- Qualifications: Experience in a supervisory role and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
In the heart of bustling Canary Wharf, Nº35 Mackenzie Walk is an independent neighborhood bar and restaurant, with a contemporary interior providing the perfect backdrop for socialising. A lively all-day hangout, from Monday morning coffee to Friday evening nightcap; post-work drinks will be soundtracked with curated playlists & handpicked tunes. On the weekends, Disco Brunches take over the venue and the best terrace in Canary Wharf!
About Us
We are a fast-paced and customer-focused business committed to delivering exceptional service and maintaining high operational standards. We are currently looking for a motivated and experienced Assistant Manager to join our team and help lead daily operations on the floor.
The Role
As an Assistant Manager, you will support management in overseeing daily floor operations, ensuring outstanding customer service, and motivating the team to achieve performance targets.
Key Responsibilities
- Supervise and coordinate daily floor activities
- Lead, motivate, and support team members during shifts
- Ensure excellent customer service standards are maintained
- Handle customer queries and resolve complaints professionally
- Monitor staff performance and provide feedback
- Assist with training new employees
- Maintain health, safety, and company compliance standards
- Complete reporting and operational tasks
Requirements
- Previous experience in a supervisory or team leader role
- Strong leadership and communication skills
- Ability to work in a fast-paced environment
- Problem-solving and decision-making abilities
- Flexible availability, including weekends and evenings
- Strong organisational skills and attention to detail
What We Offer
- Opportunities for career development and progression
- Supportive team environment
- Staff discounts
If you are enthusiastic, reliable, and ready to take the next step in your leadership career, we would love to hear from you.
Assistant Managers employer: Eltham GPO
At Nº35 Mackenzie Walk, we pride ourselves on being an exceptional employer in the vibrant setting of Canary Wharf. Our supportive team environment fosters career development and progression, while our commitment to outstanding service ensures that every day is dynamic and rewarding. With staff discounts and a lively atmosphere, we offer a unique opportunity for those looking to thrive in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Managers
✨Tip Number 1
Network like a pro! Get out there and mingle with folks in the industry. Attend local events or join online groups related to hospitality. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your enthusiasm shine through. Share your passion for customer service and how you can motivate a team – that’s what they’re looking for!
✨Tip Number 3
Be proactive! If you see a job you like, don’t just wait for the application process. Reach out directly to the hiring manager or team via LinkedIn. A friendly message can make you stand out from the crowd.
✨Tip Number 4
Keep learning! Brush up on your leadership skills or take a quick course on customer service. Showing that you’re committed to personal growth can really impress potential employers. And remember, apply through our website for the best chance!
We think you need these skills to ace Assistant Managers
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your experience. A touch of humour or a personal story can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Assistant Manager role. Highlight your relevant experience and skills that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Eltham GPO
✨Know the Venue Inside Out
Before your interview, take some time to research Nº35 Mackenzie Walk. Familiarise yourself with their menu, atmosphere, and any recent events or promotions. This shows genuine interest and helps you connect your experience to their unique vibe.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully motivated a team or resolved conflicts. Be ready to discuss how you can inspire others in a fast-paced environment.
✨Customer Service is Key
Highlight your commitment to exceptional customer service. Think of specific instances where you've gone above and beyond for a customer. This will demonstrate that you understand the importance of maintaining high service standards in a busy bar and restaurant setting.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how they measure success in the role. This not only shows your enthusiasm but also helps you gauge if this is the right fit for you.
