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- Tasks: Assist in daily operations and lead service across departments.
- Company: Join a vibrant team at Westow House in Crystal Palace.
- Benefits: Enjoy 50% off food and drinks, plus a £50 birthday bar tab.
- Why this job: Grow your management skills while creating amazing customer experiences.
- Qualifications: One year of experience in hospitality management and strong communication skills.
- Other info: We value honesty, integrity, and respect for everyone.
The predicted salary is between 25000 - 30000 £ per year.
We are looking for an enthusiastic, hands-on Assistant Manager to join our management team at Westow House in the heart of Crystal Palace.
Key Responsibilities
- Assisting the General and Duty Managers in day-to-day operations
- Leading service in different departments in the venue
- Supporting staff training and performance
- Creating a positive environment for our customers and staff
What do you offer us?
- At least one year of experience in a supervisor or management role in hospitality
- Strong communication and people management skills
- A keen eye for detail and a passion for customer service
- The ability to stay calm under pressure
What perks do we offer you?
- 50% discount on all food in any Portobello Pub & Bar
- 50% discount on all drinks in any Portobello Pub & Bar
- £50 birthday bar tab
Most importantly, our values are about treating EVERY individual with Honesty, Integrity & Respect.
If you’re eager to grow your management skills and help deliver outstanding customer experiences, we’d love to hear from you!
Assistant Manager - Crystal Palace employer: Eltham GPO
Contact Detail:
Eltham GPO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Crystal Palace
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about openings at Westow House. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Show off your personality! When you get that interview, let your enthusiasm shine through. We want to see how you can create a positive environment for both customers and staff.
✨Tip Number 3
Prepare for situational questions! Think about how you've handled pressure in past roles. We love to hear about your experiences and how you’ve kept calm while leading your team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at Portobello Pub & Bar.
We think you need these skills to ace Assistant Manager - Crystal Palace
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing experiences for our customers.
Highlight Relevant Experience: Make sure to showcase your previous experience in supervisory or management roles. We’re keen to see how your skills align with what we need, so don’t hold back on detailing your achievements and responsibilities in past positions.
Be Personable and Authentic: We value honesty and integrity, so be yourself in your application. Use a friendly tone and let your personality come through. This helps us get a sense of who you are beyond just your qualifications.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for the role. Plus, it’s super easy!
How to prepare for a job interview at Eltham GPO
✨Know the Venue Inside Out
Before your interview, make sure you research Westow House and its offerings. Familiarise yourself with their menu, atmosphere, and customer reviews. This will not only show your enthusiasm but also help you discuss how you can contribute to enhancing the customer experience.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be leading teams and supporting staff training. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlighting your people management skills will demonstrate that you're ready for this role.
✨Emphasise Your Customer Service Passion
The job requires a keen eye for detail and a passion for customer service. Be ready to share specific instances where you've gone above and beyond for customers. This will illustrate your commitment to creating a positive environment for both customers and staff.
✨Stay Calm Under Pressure
Working in hospitality can be hectic, so it's crucial to convey your ability to stay calm under pressure. Think of scenarios where you've handled stressful situations effectively. Discussing these experiences will reassure them that you can maintain composure during busy shifts.