At a Glance
- Tasks: Install and maintain cutting-edge wireless environmental monitoring systems across the UK and Ireland.
- Company: Join a respected UK engineering company focused on innovation and quality.
- Benefits: Enjoy 25 days holiday, a pension scheme, and on-the-job training.
- Other info: Dynamic role with travel opportunities and access to product experts.
- Why this job: Make a real impact with IoT technology while growing your career.
- Qualifications: Experience in technical support or engineering, with strong communication skills.
The predicted salary is between 35000 - 45000 £ per year.
We are seeking a skilled Field Service Engineer to support the installation, commissioning, maintenance, and calibration of wireless environmental monitoring systems. You will work with cutting-edge IoT and telemetry solutions, combining hands-on fieldwork with office-based technical preparation and remote support.
This is a customer-facing position requiring regular travel across the UK and Ireland. At Eltek, we design and manufacture specialist environmental monitoring and data logging systems used to protect critical environments and sensitive assets. For over 40 years, our technology has supported customers across sectors such as laboratories, healthcare, archives, and heritage—helping them monitor, understand, and control environmental conditions with accuracy and reliability.
We are a UK-based engineering company with a strong technical foundation and a focus on quality, innovation, and practical customer support. As we continue to grow, we’re looking for a Field Service Engineer to help deliver, maintain, and support our systems across the UK and Ireland.
Installation & Commissioning- Install, commission, and validate wireless environmental monitoring systems at customer sites
- Configure and prepare hardware for deployment
- Set up gateway devices and configure associated cloud software platforms
- Conduct wireless site surveys and provide deployment recommendations
- Diagnose and resolve hardware, software, and connectivity issues
- Perform preventative maintenance and system health checks
- Maintain accurate service, calibration, and maintenance records
- Monitor cloud-hosted systems and live customer installations
- Manage and respond to customer support requests via email and ticketing systems
- Investigate system alerts and faults for monitored services
- Provide remote technical support via phone, email, and Microsoft Teams
- Deliver on-site and remote customer training sessions
- Provide technical consultancy, system health checks, and professional services as required
Experience in a field service, technical support, instrumentation, or engineering role
Good understanding of IT networks and connected devices
Excellent communication and customer service skills
Full UK driving licence and willingness to travel throughout the UK & Ireland
Experience with wireless monitoring, telemetry, or IoT systems
Experience calibrating environmental monitoring equipment
Experience delivering technical training to customers
Impactful Work: Opportunity to work with innovative IoT and environmental monitoring technologyCareer Growth: Opportunities to progress in a respected UK technology company
Learning & Support: On-the-job training with access to product experts
Time Off: 25 days holiday + bank holidays
Retirement: Company pension scheme, up to 7% match
If you’re ready to bring your communication skills, curiosity, and sales drive to a company that values innovation and customer success, we’d love to hear from you.
If you need any reasonable adjustments to support you at any stage during the application process, please let us know how we can assist you.
Night Field Service Engineer in Royston employer: Eltek Data Loggers
Eltek is an exceptional employer that prioritises innovation and employee development, offering a dynamic work environment where you can engage with cutting-edge IoT technology while supporting critical sectors across the UK and Ireland. With a strong focus on quality and customer success, we provide extensive training opportunities, a generous holiday allowance, and a supportive culture that encourages career growth and collaboration among our skilled team members.
