At a Glance
- Tasks: Install and maintain cutting-edge wireless environmental monitoring systems across the UK and Ireland.
- Company: Join Eltek, a leading UK tech company focused on innovation and quality.
- Benefits: Enjoy 25 days holiday, a pension scheme, and on-the-job training.
- Other info: Dynamic role with opportunities for career progression and personal development.
- Why this job: Make a real impact with IoT technology while growing your career.
- Qualifications: Experience in technical support or engineering, strong communication skills, and a full UK driving licence.
The predicted salary is between 35000 - 45000 £ per year.
We are seeking a skilled Field Service Engineer to support the installation, commissioning, maintenance, and calibration of wireless environmental monitoring systems. You will work with cutting‑edge IoT and telemetry solutions, combining hands‑on fieldwork with office‑based technical preparation and remote support. This is a customer‑facing position requiring regular travel across the UK and Ireland. You’ll play a key role in ensuring systems are correctly deployed, maintained, and performing to the highest standard.
About Eltek: At Eltek, we design and manufacture specialist environmental monitoring and data logging systems used to protect critical environments and sensitive assets. For over 40 years, our technology has supported customers across sectors such as laboratories, healthcare, archives, and heritage—helping them monitor, understand, and control environmental conditions with accuracy and reliability. We are a UK-based engineering company with a strong technical foundation and a focus on quality, innovation, and practical customer support.
Key Responsibilities:
- Install, commission, and validate wireless environmental monitoring systems at customer sites
- Configure and prepare hardware for deployment
- Set up gateway devices and configure associated cloud software platforms
- Conduct wireless site surveys and provide deployment recommendations
- Diagnose and resolve hardware, software, and connectivity issues
Calibration & Maintenance:
- Carry out annual calibration of humidity and environmental sensors
- Perform preventative maintenance and system health checks
- Maintain accurate service, calibration, and maintenance records
Technical Support:
- Monitor cloud‑hosted systems and live customer installations
- Manage and respond to customer support requests via email and ticketing systems
- Investigate system alerts and faults for monitored services
- Provide remote technical support via phone, email, and Microsoft Teams
Training & Customer Support:
- Deliver on‑site and remote customer training sessions
- Provide technical consultancy, system health checks, and professional services as required
About You:
- Experience in a field service, technical support, instrumentation, or engineering role
- Strong fault‑finding and diagnostic skills
- Good understanding of IT networks and connected devices
- Excellent communication and customer service skills
- Ability to work independently and manage your own workload
- Full UK driving licence and willingness to travel throughout the UK & Ireland
- Experience with wireless monitoring, telemetry, or IoT systems
- Knowledge of cloud platforms (e.g., AWS or similar)
- Experience calibrating environmental monitoring equipment
- Experience delivering technical training to customers
Why You’ll Love Working at Eltek:
- Impactful Work: Opportunity to work with innovative IoT and environmental monitoring technology
- Career Growth: Opportunities to progress in a respected UK technology company
- Learning & Support: On‑the‑job training with access to product experts
- Time Off: 25 days holiday + bank holidays
- Retirement: Company pension scheme, up to 7% match
Join Us: If you’re ready to bring your communication skills, curiosity, and sales drive to a company that values innovation and customer success, we’d love to hear from you.
Accessibility: If you need any reasonable adjustments to support you at any stage during the application process, please let us know how we can assist you.
Field Service Engineer in Royston employer: Eltek Data Loggers
At Eltek, we pride ourselves on being an excellent employer, offering our Field Service Engineers the chance to work with cutting-edge IoT technology while enjoying a supportive and collaborative work culture. With a strong focus on employee growth, we provide on-the-job training, opportunities for career advancement, and a generous benefits package that includes 25 days of holiday and a competitive pension scheme. Join us in making a meaningful impact across various sectors, all while enjoying the flexibility of travel across the UK and Ireland.
