Principal Product Designer

About Elsewhen

Elsewhen is a specialised AI consultancy at the forefront of enterprise productivity. We partner with ambitious leaders at organisations like Google, Spotify, and WPP to unlock new value through AI-enabled operating models and strategic digital transformation. Over the past decade, we have built a reputation for delivering measurable impact, moving beyond general consulting to offer targeted, AI‑powered solutions that drive operational efficiency and a clear return on investment. Our workplace prioritises impact, drive, and openness, valuing outcomes over hours and agility over rigid processes.

Work Environment

Remote‑first setup: however the ideal candidate will be based within a commutable distance to London for important events and other face‑to‑face requirements.

Role

We are looking for a Principal Product Designer to lead on the Design workstream in our project teams and oversee the quality and process for Elsewhen’s most high‑profile and critical accounts. The ideal candidate will excel at working to the highest standards of product delivery, bringing strategic insight into market opportunities and setting design standards across the organisation. You will be pivotal in shaping design and AI leadership within Elsewhen and extending your influence across other key areas.

Responsibilities

• Provide leadership and oversight across the design team, driving alignment between product and engineering teams.
• Design and deploy AI technologies into products and services, integrating cutting‑edge technology and workflow enhancements in your design process.
• Establish, implement, and maintain high‑level design standards across our clients, ensuring consistency and innovation.
• Act as a strategic design leader on the team, thinking about market opportunities, evolving trends, and future design directions.
• Enhance the customer experience by improving user testing, discovery processes, and focusing on user needs.
• Drive collaboration with engineering to improve the design system and data visualisation practices.
• Champion high‑quality design practices and play an influential role in shaping design leadership across Elsewhen and beyond.

Requirements

• Proven experience in a leadership role, ideally as a principal product designer at a high‑profile organisation, with the ability to think strategically across multiple teams and market opportunities.
• Demonstrated expertise in establishing design standards, particularly in data visualisation, and improving design processes within a large organisation.
• Strong leadership skills, with the ability to influence design culture, collaborate effectively with product and engineering teams, and establish a strong design system.
• Excellent customer focus, with the ability to conduct user testing and discovery processes to deeply understand user needs.
• Experience with AI technologies, including experimenting with and deploying AI in production‑level environments is desirable.
• Deep understanding of how design impacts business, with experience driving business impact through design.
• We’re open to candidates with experience in consultancy backgrounds as well as long‑term, client‑side roles.

Benefits

• Private Health Insurance: Comprehensive coverage for both physical and mental health.
• Flexible and Remote‑First Work Environment: Choose how and where you work, with the option for weekly team meet‑ups in central London.
• Generous Leave Policy: 27 days of holiday plus bank holidays.
• Family friendly policies, including enhanced maternity, paternity and shared parental leave.
• Learning and Development: Individual annual budget of up to £2,000 for learning and development, with dedicated learning days.
• Feel Better Fund: £500 to help set up your remote office.
• Social Events: Monthly and quarterly team events and half‑yearly social events.
• Gym Membership Contribution: Support for maintaining your physical health.
• Pension Contribution: Enhanced employer pension contribution of 6%.
• Bonus Opportunities: Potential to receive a discretionary (non‑contractual) bonus based on business and personal achievements.

Our Commitment to Diversity

Diverse thoughts, backgrounds, and perspectives create stronger teams and better technology. We welcome everyone, regardless of culture, appearance, or perspective, fostering individuality. We empower our team to challenge norms, grow ideas, and produce their best work.