Technology Optimization Communication Manager

Are you passionate about helping colleagues connect with strategy, change and innovation through meaningful communication? Do you thrive in translating complex topics into clear, engaging messages that support collaboration, engagement and impact across a global technology organisation?

About our Team

Our team excels in crafting and executing digital marketing strategies to boost visibility and drive growth. We manage and analyze campaigns, optimize website performance, and build strategic relationships with search engines and portals. With deep expertise in digital marketing, problem solving, and leadership, we handle complex challenges and ensure our brand's web presence remains engaging and effective.

About the Role

As a Technology Communications Manager, you will develop and deliver engaging internal communications that help colleagues understand strategic priorities, business updates, organisational change and key technology initiatives. Working closely with Technology leaders, programme owners and Global Communications, you will help create clear, consistent and impactful communications that support colleague engagement and the adoption of new ways of working, including AI-enabled initiatives.

Responsibilities

• Develop and deliver engaging communications that help Technology colleagues understand strategic priorities, business updates, organisational change and key Technology initiatives.
• Translate complex technology and operational topics into clear, accessible messages for a broad internal audience.
• Plan and manage the Technology communications editorial calendar, coordinating campaigns, organisational announcements, town halls and people manager communications to ensure timely, consistent and impactful messaging.
• Ensure Technology communications align with Elsevier's strategic priorities and Global Communications' messaging framework, reinforcing our value proposition and business priorities.
• Lead communications for colleague engagement programmes, including Technology Recognition, Technology Showcase and Employee Opinion Survey communications.
• Manage and optimise internal communication channels, including SharePoint and the Technology intranet, ensuring content is current, accessible and aligned with governance standards.
• Partner with Technology leaders, programme owners, people managers and Global Communications to provide strategic communications advice, support organisational change initiatives and enable the responsible adoption of AI.
• Measure the effectiveness of communications using engagement data, feedback and insights, identifying opportunities to continuously improve campaigns, channels and the colleague experience.

Requirements

• Bachelor’s degree in communications, Journalism, Marketing, Public Relations, Business, or a related field, or 5 years equivalent professional experience.
• Experience in internal communications, change communications, employee engagement, digital transformation communications or corporate communications.
• Strong writing and editing skills, with the ability to turn complex or technical information into clear, practical and engaging communications.
• Experience supporting organizational change, programme communications or strategic initiatives.
• Strong planning and coordination skills, including experience managing editorial calendars, content plans, campaigns or communication timelines.
• Experience advising stakeholders on messaging, audiences, timing and communication channels, and managing internal communication channels such as intranets, SharePoint, Slack, newsletters or town hall content.
• Confidence using digital tools, including AI tools, to support day-to-day work and improve communications processes.
• Strong attention to detail and the ability to manage multiple priorities in a fast-moving environment.

Work in a Way That Works for You

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working Pattern

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

About the Business

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.