Elsevier's TechSquad in the EUC group provides onsite, second-line tech support for colleagues across the business, handling hardware, software, imaging devices, and office moves. You will join a collaborative team that values knowledge sharing and is exploring automation and AI to improve the employee experience.
As a Technology Support Specialist, you will troubleshoot issues, manage incidents and service requests, support device lifecycles, and contribute to continuous improvement of the
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Tech Support Specialist - EUC & AI-Driven Helpdesk (Flexible Hours) employer: Elsevier
At Elsevier, we pride ourselves on being an excellent employer, particularly for our Java Software Engineer role in Oxford. Our vibrant work culture fosters collaboration and innovation, while our commitment to employee growth is evident through continuous learning opportunities and flexible working arrangements that promote a healthy work-life balance. Join us to be part of a team that values your contributions and supports your professional journey in the exciting field of scientific knowledge sharing.