Elsevier seeks a Customer Success Manager to own onboarding, enablement and value realization for Solutions and Research Sales. You will be the trusted advisor, protecting revenue while revealing upsell and cross-sell opportunities.
Responsibilities include post-sales hand-offs, coordinating with Sales and support teams, and driving adoption and renewal across portfolios in an international matrixed environment.
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Strategic Customer Success Manager: Adoption & Renewal employer: Elsevier
At Elsevier, we pride ourselves on being an excellent employer, particularly for our Java Software Engineer role in Oxford. Our vibrant work culture fosters collaboration and innovation, while our commitment to employee growth is evident through continuous learning opportunities and flexible working arrangements that promote a healthy work-life balance. Join us to be part of a team that values your contributions and supports your professional journey in the exciting field of scientific knowledge sharing.
