Elsevier in London is seeking a Salesforce Senior Business Analyst to perform moderately difficult research, design, and software development within the Salesforce ecosystem, focusing on Service Cloud, Experience Cloud, and AI-powered solutions such as Agent force and Einstein, to deliver high-impact process improvements.
You will partner with business and product teams to document current processes, identify automation opportunities, and craft future-state designs and acceptance criteria for
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Senior Salesforce & AI Service Cloud Analyst employer: Elsevier
At Elsevier, we pride ourselves on being an excellent employer, particularly for our Java Software Engineer role in Oxford. Our vibrant work culture fosters collaboration and innovation, while our commitment to employee growth is evident through continuous learning opportunities and flexible working arrangements that promote a healthy work-life balance. Join us to be part of a team that values your contributions and supports your professional journey in the exciting field of scientific knowledge sharing.
