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For Companies At a Glance
- Tasks: Design and implement processes that enhance customer and employee experiences.
- Company: Join a global leader in information and analytics, making a real impact.
- Benefits: Generous holiday allowance, health benefits, wellbeing programs, and learning resources.
- Why this job: Collaborate with teams to drive innovation and streamline processes for better outcomes.
- Qualifications: Experience in process modelling, business analysis, and agile methodologies required.
- Other info: Flexible work options and a strong focus on work/life balance.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Are you passionate about designing and implementing processes and solutions that empower great customer and employee experience? Do you enjoy collaborating with teams that make a difference?
About Our Team
Digital Business Solutions (DBS) delivers innovation and solves customer and business problems, leveraging the power of technology and data. We partner with customers, authors, editors, and Elsevier colleagues, to drive digital optimisation across Elsevier. Our ambition is to deliver frictionless and personalised experience and streamline processes that support cost optimization. We provide expertise to understand and solve business challenges.
About The Role
The Senior Business Analyst role will work with business units, supporting several initiatives driving modernisation, simplification, and consolidation of services. The role will focus on helping business partners hunt for value opportunities for customers, authors and employees, gathering and analysing data, defining current processes and requirements, and identifying and documenting process improvements and functional specifications.
Responsibilities
- Partner with business and product teams to document current business process and challenges, recommend process improvement and design future state processes
- Gather business requirements, high level user stories and acceptance criteria
- Maintain stakeholder expectations and raise appropriate issues to project managers as necessary
- Develop “trusted advisor” relationship with senior stakeholders through effective communication
- Work with technology teams to produce detailed user stories and acceptance criteria to support development and QA teams
- Perform analysis on existing systems; identifying options for potential solutions and assess for both technical and business suitability
Requirements
- Proven experience in process modelling (BPMN standard), eliciting business requirements, and translating them into clear user stories and acceptance criteria
- Solid understanding of software development methodologies, platforms, and tools
- Demonstrated ability to plan and facilitate small to medium-sized workshops
- Strong verbal and written communication skills, enabling effective engagement across all organisational levels, including the production of high-quality process documentation
- Hands-on experience working in agile environments using recognised delivery frameworks such as Agile, Scrum, and Kanban
- Experience performing the Business Analyst role across the full software development lifecycle
- Experience with Lead-to-Cash processes and Salesforce
- Exposure to data analytics and data-driven decision-making and familiarity with tools such as Jira, Confluence, Slack, Microsoft Office, and Microsoft Teams
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Benefits
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Generous holiday allowance with the option to buy additional days
- Health screening, eye care vouchers and private medical benefits
- Wellbeing programs
- Life assurance
- Access to a competitive contributory pension scheme
- Save As You Earn share option scheme
- Travel Season ticket loan
- Electric Vehicle Scheme
- Optional Dental Insurance
- Maternity, paternity and shared parental leave
- Employee Assistance Programme
- Access to emergency care for both the elderly and children
- RECARES days, giving you time to support the charities and causes that matter to you
- Access to employee resource groups with dedicated time to volunteer
- Access to extensive learning and development resources
- Access to employee discounts scheme via Perks at Work
About The Business
A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.
Senior Business Analyst I employer: Elsevier
Contact Detail:
Elsevier Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Analyst I
✨Tip Number 1
Network like a pro! Reach out to current employees at Elsevier on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for those interviews by practising common questions related to business analysis. Think about how you can showcase your experience with process modelling and agile methodologies. We want to see you shine!
✨Tip Number 3
Don’t forget to tailor your approach! When discussing your past experiences, link them back to the responsibilities mentioned in the job description. Show us how you can drive modernisation and simplification at Elsevier.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team and contributing to our mission.
We think you need these skills to ace Senior Business Analyst I
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Business Analyst role. Highlight your experience in process modelling and data analysis, as these are key aspects of the job. We want to see how your skills align with our mission to enhance customer and employee experiences!
Showcase Your Communication Skills: Since strong verbal and written communication is crucial for this role, don’t shy away from demonstrating these skills in your application. Use clear and concise language, and consider including examples of how you've effectively engaged with stakeholders in the past.
Highlight Relevant Experience: Be sure to mention any hands-on experience you have with Agile methodologies and tools like Jira or Confluence. We’re looking for someone who can hit the ground running, so showcasing your familiarity with these will definitely work in your favour!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Elsevier
✨Know Your Processes
Make sure you brush up on process modelling, especially BPMN standards. Be ready to discuss how you've documented current business processes and recommended improvements in your past roles. This will show that you understand the core responsibilities of a Senior Business Analyst.
✨Master the Art of Communication
Since this role involves developing trusted relationships with senior stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated complex ideas or facilitated workshops in previous positions. This will demonstrate your strong verbal and written communication skills.
✨Get Familiar with Agile Methodologies
As the role requires experience in agile environments, be prepared to discuss your familiarity with frameworks like Scrum and Kanban. Think of specific instances where you've contributed to agile projects and how you adapted to changes during the development lifecycle.
✨Showcase Your Analytical Skills
Highlight your experience with data analytics and decision-making. Be ready to share examples of how you've used data to identify value opportunities or assess potential solutions. This will illustrate your ability to perform thorough analysis and support technology teams effectively.
