At a Glance
- Tasks: Lead global commercial strategy for innovative clinical decision support tools.
- Company: Join Elsevier, a leader in healthcare information and analytics.
- Benefits: Enjoy remote work, flexible hours, and comprehensive health benefits.
- Other info: Collaborative culture with opportunities for mentorship and career development.
- Why this job: Make a real impact in healthcare by driving growth and innovation.
- Qualifications: 5+ years in commercial roles, preferably in healthcare IT or SaaS.
The predicted salary is between 75600 - 92400 £ per year.
Do you want to lead commercial strategy for a global portfolio of clinical decision support tools that help clinicians make faster, more confident diagnostic decisions?
About Our Team
Physician Specialist Solutions (PSS) is Elsevier's portfolio of specialist clinical tools for radiology and pathology. The portfolio spans point-of-care decision support — STATdx for radiology, ExpertPath and ImmunoQuery for pathology — and curriculum-based education and training tools for residents and practicing physicians: RADPrimer for radiology and PATHPrimer for pathology. Used at institutions across North America, Europe, Asia-Pacific, and Latin America, these tools help clinicians make accurate diagnostic decisions and build specialist expertise throughout their careers.
Our commercial team is responsible for protecting and growing this global portfolio. We work closely with Product, Content, Marketing, Sales, and Account Management to design and deliver go-to-market strategies that create measurable customer value.
About the Role
Reporting to the Senior Director Specialist Solutions, the PSS Global Commercial Director owns the end-to-end go-to-market strategy for a sizeable global recurring revenue portfolio. This is both a strategic and hands-on role: you will set direction, lead cross-functional execution, and serve as the commercial authority for a portfolio spanning multiple products and regions.
You will drive growth through renewals excellence, new business enablement, pricing and packaging innovation, and strategic technology partnerships that embed our content into clinical workflows. Success in this role directly protects and grows revenue, accelerates deal velocity and deal size, opens new sales channels and strengthens Elsevier's position in specialist clinical decision support.
What You'll Do
- GTM Strategy & Execution
- Develop and own the annual PSS GTM plan: market segmentation, targeting and positioning, sales plays, pricing strategy, and packaging across all global regions.
- Identify and develop strategic technology partnerships to embed PSS content into clinical workflows, increasing institution-wide adoption and renewal stickiness.
- Design scalable packaging and cross-sell offers — including specialist bundles — to increase average deal value and expand the customer base.
- Lead B2B and B2C growth motions, including campaigns to build early loyalty among residents and early-career clinicians.
- Renewals Excellence & Revenue Protection
- Own renewal strategy across all regions, enabling Account Management with usage data, ROI frameworks, and value-articulation tools to retain at-risk accounts and grow the base.
- Build and deliver standardized retention enablement packages for regional Account Management and Sales teams.
- Sales Enablement & Cross-Functional Leadership
- Equip Sales and Account Management teams with segment-specific plays, target lists, templates, and competitive tools to improve conversion and cross-sell rates.
- Represent PSS commercial priorities in senior leadership and cross-functional forums; act as the commercial voice of the business.
- Attend conferences and customer meetings as the subject matter expert (SME).
What We're Looking For
- 5+ years in a commercial, GTM, or sales role in healthcare IT, clinical SaaS, or a related field.
- Experience designing and executing multi-region GTM strategies including renewals programs, sales enablement, partnerships and pricing.
- Experience in working directly with customers and collaborating with sales teams.
- Strong analytical skills: market segmentation, commercial modeling, and KPI reporting.
- Experience with health IT ecosystem partnerships or workflow-embedded commercial models.
- Background in B2B and B2C commercial motions.
Work in a Way That Works for You
We promote a healthy work/life balance through wellbeing initiatives, shared parental leave, study assistance, and sabbaticals.
- Fully remote with flexible working arrangements.
- Collaborative, inclusive culture with in-person team touchpoints.
- Coaching, mentorship, and leadership development programs.
Working for You
- Comprehensive, multi-carrier health plan benefits.
- Disability, life, and accident insurance.
- Retirement benefits (Salary Investment Plan / Employer Stock Purchase Plan).
- Dependent Care and Commuter Spending Accounts.
- Modern Family Benefits, including adoption and surrogacy support.
About Elsevier
Elsevier is a global leader in information and analytics, helping researchers and healthcare professionals advance science and improve health outcomes. Building on a heritage of trusted publishing, Elsevier combines high-quality content, vast data sets, and innovative technology to support clinical practice, research, and education worldwide.
Elsevier is an equal opportunity employer committed to diversity, equity, and inclusion. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
Commercial Manager - Remote in London employer: Elsevier
At Elsevier, we pride ourselves on being an excellent employer, particularly for our Java Software Engineer role in Oxford. Our vibrant work culture fosters collaboration and innovation, while our commitment to employee growth is evident through continuous learning opportunities and flexible working arrangements that promote a healthy work-life balance. Join us to be part of a team that values your contributions and supports your professional journey in the exciting field of scientific knowledge sharing.
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We think this is how you could land Commercial Manager - Remote in London
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We think you need these skills to ace Commercial Manager - Remote in London
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✨Master the Case Study Game
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As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
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