At a Glance
- Tasks: Lead global commercial strategy for innovative clinical decision support tools in radiology and pathology.
- Company: Join Elsevier, a global leader in healthcare information and analytics.
- Benefits: Enjoy remote work, flexible hours, health plans, and professional development opportunities.
- Other info: Collaborative culture with mentorship and leadership development programs.
- Why this job: Make a real impact on healthcare by driving growth and innovation in clinical solutions.
- Qualifications: 5+ years in commercial roles with experience in healthcare IT or clinical SaaS.
The predicted salary is between 104900 - 174700 £ per year.
Do you want to lead commercial strategy for a global portfolio of clinical decision support tools that help clinicians make faster, more confident diagnostic decisions?
About Our Team
Physician Specialist Solutions (PSS) is Elsevier’s portfolio of specialist clinical tools for radiology and pathology. The portfolio spans point-of-care decision support — STATdx for radiology, ExpertPath and ImmunoQuery for pathology — and curriculum-based education and training tools for residents and practicing physicians: RADPrimer for radiology and PATHPrimer for pathology. Used at institutions across North America, Europe, Asia-Pacific, and Latin America, these tools help clinicians make accurate diagnostic decisions and build specialist expertise throughout their careers.
Our commercial team is responsible for protecting and growing this global portfolio. We work closely with Product, Content, Marketing, Sales, and Account Management to design and deliver go-to-market strategies that create measurable customer value.
About the Role
Reporting to the Senior Director Specialist Solutions, the PSS Global Commercial Director owns the end-to-end go-to-market strategy for a sizeable global recurring revenue portfolio. This is both a strategic and hands-on role: you will set direction, lead cross-functional execution, and serve as the commercial authority for a portfolio spanning multiple products and regions.
You will drive growth through renewals excellence, new business enablement, pricing and packaging innovation, and strategic technology partnerships that embed our content into clinical workflows. Success in this role directly protects and grows revenue, accelerates deal velocity and deal size, opens new sales channels and strengthens Elsevier’s position in specialist clinical decision support.
What You’ll Do
- GTM Strategy & Execution: Develop and own the annual PSS GTM plan: market segmentation, targeting and positioning, sales plays, pricing strategy, and packaging across all global regions. Identify and develop strategic technology partnerships to embed PSS content into clinical workflows, increasing institution-wide adoption and renewal stickiness. Design scalable packaging and cross-sell offers — including specialist bundles — to increase average deal value and expand the customer base. Lead B2B and B2C growth motions, including campaigns to build early loyalty among residents and early-career clinicians.
- Renewals Excellence & Revenue Protection: Own renewal strategy across all regions, enabling Account Management with usage data, ROI frameworks, and value-articulation tools to retain at-risk accounts and grow the base. Build and deliver standardized retention enablement packages for regional Account Management and Sales teams.
- Sales Enablement & Cross-Functional Leadership: Equip Sales and Account Management teams with segment-specific plays, target lists, templates, and competitive tools to improve conversion and cross-sell rates. Partner with Product and Marketing on events and campaigns to drive lead generation. Represent PSS commercial priorities in senior leadership and cross-functional forums; act as the commercial voice of the business. Attend conferences and customer meetings as the subject matter expert (SME).
What We’re Looking For
- Required: 5+ years in a commercial, GTM, or sales role in healthcare IT, clinical SaaS, or a related field. Proven track record managing and growing a multi-million dollar global recurring revenue portfolio. Experience designing and executing multi-region GTM strategies including renewals programs, sales enablement, partnerships and pricing. Experience in working directly with customers and collaborating with sales teams. Strong analytical skills: market segmentation, commercial modeling, and KPI reporting. Demonstrated ability to lead cross-functionally and influence without formal authority in a matrixed organization. Excellent communication and customer presence.
- Nice to Have: Domain knowledge in radiology, pathology, or specialist physician workflows. Experience with health IT ecosystem partnerships or workflow-embedded commercial models. Background in B2B and B2C commercial motions.
Work in a Way That Works for You
We promote a healthy work/life balance through wellbeing initiatives, shared parental leave, study assistance, and sabbaticals. Fully remote with flexible working arrangements. Collaborative, inclusive culture with in-person team touchpoints. Coaching, mentorship, and leadership development programs.
Working for You
Comprehensive, multi-carrier health plan benefits. Disability, life, and accident insurance. Retirement benefits (Salary Investment Plan / Employer Stock Purchase Plan). Dependent Care and Commuter Spending Accounts. Modern Family Benefits, including adoption and surrogacy support.
About Elsevier
Elsevier is a global leader in information and analytics, helping researchers and healthcare professionals advance science and improve health outcomes. Building on a heritage of trusted publishing, Elsevier combines high-quality content, vast data sets, and innovative technology to support clinical practice, research, and education worldwide. Elsevier is an equal opportunity employer committed to diversity, equity, and inclusion.
U.S. National Base Pay Range: $104,900 - $174,700. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits.
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Summary Location: Philadelphia, PA; London Wall Type: Full time
Commercial Director, PSS Global in London employer: Elsevier
At Elsevier, we pride ourselves on being an excellent employer, particularly for our Java Software Engineer role in Oxford. Our vibrant work culture fosters collaboration and innovation, while our commitment to employee growth is evident through continuous learning opportunities and flexible working arrangements that promote a healthy work-life balance. Join us to be part of a team that values your contributions and supports your professional journey in the exciting field of scientific knowledge sharing.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Director, PSS Global in London
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We think you need these skills to ace Commercial Director, PSS Global in London
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Elsevier.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Elsevier.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Elsevier. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Elsevier. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Elsevier
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Elsevier’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
