Head of Platforms - Technology, Infrastructure and Operations

## .Head of Platforms – Technology, Infrastructure and Operations page is loaded## Head of Platforms – Technology, Infrastructure and Operationslocations: London: Oxfordtime type: Full timeposted on: Posted Todayjob requisition id: R109627**Key Responsibilities*** **Platform Strategy & Vision** + Contribute to the definition and assert the delivery needs related to the platform strategy in line with Elsevier’s policies and standards. + Translate strategic objectives (reuse, DevEx, GenAI/automation) into clear plane roadmaps. + Establish Elsevier’s “platform as a product” operating model—integrating developer experience, governance, and self-service capabilities.* **Leadership & Organization Design** + Build and lead a global platform organization (~95 initial with the potential to grow to 125 people over time) across functional planes (Core Platform, Data & AI Services, Observability, Guardrails, etc.). + Partner closely with the TIO Strategy Lead, Chief Infrastructure Architect, and Change Management to align operational and cultural changes with delivery models/organizational needs. + Continue our evolution towards an engineering-led and automation first organization.* **Developer Experience & Enablement** + Oversee delivery of the internal developer portal (Backstage) and golden path standards for onboarding, CI/CD, and observability. + Embed developer experience metrics (DORA, SPACE) into delivery performance and drive measurable improvement. + Champion reuse and inner sourcing across the platform community.* **AI & Automation Integration** + Integrate AI assistants, code generation, and AI-augmented testing within the platform to accelerate development and reduce toil. + Ensure the technology goals of evolving to an AI-driven SDLC are incorporated into the overall approach of the platform. + Drive a culture of “secure and efficient by default” through embedded automation and policy guardrails.* **Operational Excellence** + Ensure platform services and related workloads are reliable, observable, and cost-optimized (FinOps and sustainability focus). + Oversee on-call and resiliency strategies aligned to new platform operating models. + Measure and report on platform maturity, adoption, and developer satisfaction across Elsevier.* **Collaboration & Influence** + Work cross-functionally with TIO leadership, ISDP, and Business Unit CTOs to align platform capabilities with product and regulatory requirements. + Represent Elsevier externally in engineering and developer productivity communities. + Ensure close alignment with the Business Unit-aligned (also known as stream aligned) cloud engineering communities to foster adoption of platform capabilities, via Pods and other enablement functions.**Experience & Skills*** **Technical Leadership:** 15+ years in software/platform/operational engineering; proven success building and operating internal products, platforms or large-scale developer enablement systems.* **Strategic Execution:** Experience leading transformations, balancing build/buy strategies, and scaling organizations.* **Product Mindset:** Strong background in “platform as a product,” developer experience, and service ownership models.* **People Leadership:** Track record of growing distributed engineering teams with clear boundaries, autonomy, and accountability.* **AI Fluency:** Familiarity with GenAI integration in SDLC and developer workflows.* **Operational Acumen:** Strong grounding in SRE, observability, FinOps, and secure-by-design engineering.* **Influence & Communication:** Able to partner across architecture, product, and business teams; comfortable operating at both executive and engineering levels.**We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click** **to access benefits specific to your location.**We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120.**Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams** **.**Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.***USA Job Seekers:***.Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all.We support continuous discovery and uphold the highest standards of content integrity, reliability, and reproducibility so the communities we serve can advance their field of science, healthcare or innovation with confidence. By combining high-quality content with powerful analytics, we transform complexity into clarity and deliver mission-critical insights that help professionals make better decisions when it matters most.We deliver insights that help research institutions, governments, and funders achieve their goals. We help researchers discover and share knowledge, collaborate, and accelerate innovation. We help librarians provide verified, quality information to universities. We help innovators turn knowledge into new products. We help health professionals improve patient care and educators train the next generation of doctors and nurses. Connecting quality content and innovative technologies, we make progress go further and happen faster. And by championing inclusion and sustainability, we ensure progress benefits all.With 9,500 employees, over 2,300 technologists in 5 major tech hubs, and more than 60 locations across the globe, we are committed to supporting the scientific and healthcare communities around the world. We offer a diverse range of opportunities across technology, commercial, business, and early career jobs. If you are looking for a career that inspires progress in science, innovation and health, and allows you to grow every day, find your team at Elsevier.Elsevier is part of RELX Group.Let’s shape progress together. Join us.elsevier.com/about/careers #J-18808-Ljbffr