Elsevier is seeking a Customer Success Manager to drive onboarding, adoption, retention and measurable outcomes across SEA & ANZ for our global product portfolio. You will partner with Account Managers and cross-functional teams to deliver seamless experiences and ensure customers achieve their strategic objectives.
You will monitor health metrics, deliver regular business reviews, and translate insights into actionable recommendations to maximize value and renewals for a diverse customer
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Customer Success Architect – SEA & ANZ (Adoption & Growth) employer: Elsevier
At Elsevier, we pride ourselves on being an excellent employer, particularly for our Java Software Engineer role in Oxford. Our vibrant work culture fosters collaboration and innovation, while our commitment to employee growth is evident through continuous learning opportunities and flexible working arrangements that promote a healthy work-life balance. Join us to be part of a team that values your contributions and supports your professional journey in the exciting field of scientific knowledge sharing.
