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For Companies At a Glance
- Tasks: Manage client accounts, build relationships, and oversee renewals while identifying upsell opportunities.
- Company: Join LexisNexis Risk Solutions, a leader in risk management and client solutions.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Make a real impact by enhancing client satisfaction and driving business success.
- Qualifications: Fluent in English and another language; strong communication and organisational skills required.
- Other info: We value diversity and provide accommodations for applicants with disabilities.
The predicted salary is between 28800 - 48000 £ per year.
About the role
As an Account Executive at LexisNexis Risk Solutions, you\’ll play a crucial role in our client retention and growth strategy. Managing your own portfolio of accounts, you will build strong client relationships, take full ownership of the renewal cycle, and identify upsell opportunities. You\’ll act as a trusted advisor, confidently engaging with clients at all levels while coordinating with internal teams to ensure a seamless customer experience. If you\’re detail-oriented, proactive, and customer-focused, this is a fantastic opportunity to make an impact.
Responsibilities:
Client Relationship Management & Renewals
Upselling & Cross-Selling
Customer Onboarding
Requirements / Qualifications:
Essential:
Desirable:
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Account Executive employer: Elsevier Sp. z o.o. Company
Contact Detail:
Elsevier Sp. z o.o. Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive
✨Tip Number 1
Familiarise yourself with the key responsibilities of an Account Executive, especially around client relationship management and renewals. Understanding these aspects will help you demonstrate your knowledge during interviews and show how you can contribute to our client retention strategy.
✨Tip Number 2
Brush up on your communication skills, particularly over the phone. Since this role involves building strong relationships with clients, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Gain a solid understanding of CRM systems like Salesforce. Being familiar with these tools will not only help you manage your accounts effectively but also demonstrate your readiness to hit the ground running in the role.
✨Tip Number 4
Research eLearning platforms such as Brainshark or Highspot. Having knowledge about these tools will allow you to engage more effectively with clients and identify upsell opportunities that align with their needs.
We think you need these skills to ace Account Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and client-facing roles. Emphasise your relationship-building skills and any achievements related to sales or renewals.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've successfully managed client relationships and contributed to sales growth in previous positions.
Showcase Language Skills: Since fluency in English and either Russian or French is essential, be sure to mention your language proficiency clearly. If you have any certifications or experiences that demonstrate your language skills, include those as well.
Highlight CRM Experience: If you have experience with Salesforce or similar CRM systems, make it prominent in your application. Discuss how you've used these tools to manage accounts and track client interactions effectively.
How to prepare for a job interview at Elsevier Sp. z o.o. Company
✨Know Your Portfolio
Before the interview, research the types of clients you might be managing. Understand their industries and potential needs. This will help you demonstrate your ability to build strong relationships and manage renewals effectively.
✨Showcase Your Communication Skills
As an Account Executive, strong communication is key. Prepare examples of how you've successfully engaged with clients in the past, especially over the phone. Highlight your ability to adapt your communication style to different stakeholders.
✨Demonstrate Proactivity
Be ready to discuss how you've identified upsell opportunities or resolved client issues proactively in previous roles. This shows that you're not just reactive but can anticipate client needs and act accordingly.
✨Familiarise Yourself with CRM Tools
If you have experience with Salesforce or similar CRMs, be prepared to talk about it. If not, consider brushing up on basic CRM functionalities, as this knowledge will be beneficial in managing client relationships and tracking sales performance.
