At a Glance
- Tasks: Build trusted relationships and help organisations access impactful solutions.
- Company: Join Elsevier Health, a global leader in healthcare information and analytics.
- Benefits: Enjoy flexible hours, wellbeing initiatives, and study assistance.
- Other info: Dynamic team culture focused on innovation and support.
- Why this job: Make a real difference in healthcare while growing your career.
- Qualifications: Sales experience and strong relationship-building skills are essential.
The predicted salary is between 45000 - 55000 £ per year.
What exciting opportunities could you create by building trusted customer relationships and helping organizations access solutions that make a meaningful impact? Are you motivated by developing new business, growing existing accounts, and delivering value through customer-focused sales conversations?
About our Team
At Elsevier Health, we're all about connecting healthcare professionals and students with the clinical and educational resources they need to make a difference. We are aiming for the benefit of every patient. Our Account Management team is at the heart of that mission - working closely with clients to understand their goals and deliver solutions that truly help improve patient and educational outcomes. We're a down-to-earth group of experienced sales professionals that values teamwork, innovation, and always pushing ourselves to improve - in an environment where everyone feels supported and included.
About the Role
As a Sales professional, you will be responsible for developing and growing relationships with existing customers while identifying and engaging new business opportunities. You will work closely with customers to understand their needs, align solutions to business challenges, and drive commercial growth through consultative selling and account management. You will play a key role in delivering an excellent customer experience, building long-term partnerships, and supporting customers throughout the sales process from initial engagement through to purchase.
Responsibilities
- Maintain relationships with customers, such as small- to medium-sized companies, either personally or by supervising an account management team.
- Work within established systems to develop solutions, generate new opportunities, and ensure all customer demands are met.
- Develop and implement a customer contact plan to communicate product launches and engage the customers in relevant sales campaigns.
- Identify the products or services that best meet the customer's stated needs.
- Use personal expertise to propose quantities and product configurations and explain the selection to the customer.
- Invite the customer to make a purchase at the standard price/terms and conditions of sale.
Requirements
- Works with full competence to orient the organization around delivering to the key needs of customers.
- Typically works without supervision and may provide technical guidance.
- Works with full competence to connect with customers to strengthen the relationship, meeting personal needs through positive customer experiences.
- Works with full competence to manage clients and accounts to the mutual benefit of the account client and own organization.
- Works with full competence to propose a mutually agreed-upon agenda to start sales conversations that offer value to the client.
- Works with full competence to accurately identify and understand the key buying influences pertaining to an opportunity.
- Works with full competence to acknowledge a client's indifference before continuing the sales call and asks questions to understand the circumstances surrounding the indifference.
- Works without supervision and provides technical guidance when required to quickly and effectively establish trust within the buying centers in the client’s organization.
- Works with full competence to identify, address, and navigate opposition or reluctance effectively, fostering a collaborative environment and facilitating positive outcomes in the face of resistance.
Work in a Way That Works for You
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working Pattern
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
About the Business
A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice.
At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all. We support continuous discovery and uphold the highest standards of content integrity, reliability, and reproducibility so the communities we serve can advance their field of science, healthcare or innovation with confidence.
By combining high-quality content with powerful analytics, we transform complexity into clarity and deliver mission-critical insights that help professionals make better decisions when it matters most. We deliver insights that help research institutions, governments, and funders achieve their goals. We help researchers discover and share knowledge, collaborate, and accelerate innovation. We help librarians provide verified, quality information to universities. We help innovators turn knowledge into new products. We help health professionals improve patient care and educators train the next generation of doctors and nurses.
Connecting quality content and innovative technologies, we make progress go further and happen faster. And by championing inclusion and sustainability, we ensure progress benefits all. With 9,500 employees, over 2,300 technologists in 5 major tech hubs, and more than 60 locations across the globe, we are committed to supporting the scientific and healthcare communities around the world. We offer a diverse range of opportunities across technology, commercial, business, and early career jobs. If you are looking for a career that inspires progress in science, innovation and health, and allows you to grow every day, find your team at Elsevier.
Account Manager IV, Software in London employer: Elsevier Limited Company
As a Project Coordinator (Journal Manager) in Exeter, you will join a supportive and dynamic team that prioritises employee wellbeing and professional growth. With flexible working hours, remote options, and a commitment to long-term employment, our organisation fosters a culture of collaboration and trust, ensuring you have the resources and training needed to excel in your role. Enjoy unique benefits such as shared parental leave and study assistance, making this an excellent opportunity for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager IV, Software in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Manager IV, Software at Elsevier Limited Company, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Elsevier Limited Company. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Manager IV, Software. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Manager IV, Software in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Elsevier Limited Company:When writing your cover letter, make sure to tailor your message specifically for Elsevier Limited Company. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Elsevier Limited Company
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Elsevier Limited Company that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Elsevier Limited Company that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Elsevier Limited Company’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
