UX Designer in City of Westminster

As UX Designer, you will be playing a supporting role, typically under the guidance of a more senior designer, on projects that are small to medium in scope. You will suggest new design patterns but primarily work within pre-existing frameworks.

Responsibilities

• Customer Focus: Understands how UI design impacts the overall user experience. Is familiar with and can use customer frameworks (e.g. Jobs To Be Done, personas, journey maps). Keeps up to date on news/incidents and understands what is happening in the market and with competitors.
• Creative Problem Solving: Asks the right questions to explore the problem. Independently identifies different creative solutions. Considers the problem from a number of angles. Contributes to discussions about the future of the product or organisation. Looks for opportunities to develop new ideas or thinking within own role.
• Product Design: Iterate on defined user experience concepts and components for the product or project using tools such as wireframes, prototypes, and process flow diagrams. Works with UX Researcher to understand the user needs. Assists in developing concepts for the customer‑facing product/application. Works closely with visual designers and web developers to ensure the UX is implemented as designed. Implements basic UCD solutions/processes. Works with existing design patterns and style guides, occasionally introducing new patterns. Can clearly articulate design rationale and concepts.
• Data Driven Analysis & Testing: Proactively uses data to establish key metrics for projects. Explores data from analytics packages, customer insight or other sources to understand context of research work. Regularly tests design work with users in partnership with UX Research team. Iterates research methods based on testing and data analysis, develops new ideas to improve process or product, and prepares implementation plans. Integrates and builds on new ideas from others. Creates new opportunities by applying different perspectives and challenging the status‑quo. Is recognised as an innovative thinker.
• Interpersonal Skills: Communicates powerfully and prolifically. Provides clear instructions and direction to others. Is able to both actively listen to and effectively question to understand another's viewpoint. Helps others understand situations by communicating business context.
• Collaboration & Teamwork: Encourages co‑operation between all members of the team. Seeks team members' input and expertise; facilitates open and interactive discussion of matters affecting the team. Helps people resolve conflict. Identifies and removes barriers to team performance. Identifies ways for further collaboration across teams.
• Builds Relationships: Establishes rapport with others on the team and across teams. Works effectively with others to get work done. Treats all individuals with respect. Handles difficult situations, minimising conflict.

We promote a healthy work/life balance across the organisation. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long‑term goals. Working flexible hours – flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

Are you passionate about designing intuitive digital experiences and eager to make an impact in a collaborative, research‑driven team? Do you thrive on solving real user problems and want to grow your skills in UX, accessibility, and emerging technologies like AI?

Qualifications

• Suggested Minimum Years of Experience: 1‑3 years.
• Good knowledge of the tech stack of the product or organisation.
• Uses relevant tools for communicating designs to developers.
• Uses Figma to intermediate level.
• Proactively identifies needs for training in technical skills.
• Understands the nuances of designing for different platforms.

Self‑Development: Takes ownership of own development and career. Initiates regular conversations with manager, coach or mentor regarding self‑development. Understands what is required by the business to be successful and maps development plan accordingly. Learns from success and failures. Looks to build challenges into current assignments. Utilises formal and informal networks effectively.

Problem Solving & Analysis: Is able to ask effective questions and collect facts from multiple sources in order to solve problems. Is able to effectively identify and analyse problems and propose solutions. Effectively manages day‑to‑day issues and problems without intervention.

Elsevier's mission is to advance human progress together. The Pure team supports this mission by developing, improving and maintaining the world's leading Research Information Management System – an extensive digital solution for importing, managing, editing and exporting research work and everything related to the world of research. Within Pure you will also be working with advanced user flows that allow our users to create customised reports, apply for funding opportunities and review research content and applications internally. You will be joining a team of 5 other passionate UX Designers and take part in weekly design critiques, methodology discussions and a shared effort to improve own and others' skills and maturity within the field of UX Design. Besides that you will be working daily with developers, product managers and various other stakeholders working towards a unified goal of making our products the best they can be. Besides Pure, you will be joining a larger collaboration around a multitude of different product offerings within the world of research. The main goal is to create a unified experience between Elsevier products and you can expect to be working on other products than Pure when business needs demands it. This also means that you will be working with many different designers, developers and product managers in an effort to elevate the user experience across a large product portfolio. Working in technology at Elsevier means your work truly matters – it helps shape the future of academic research and healthcare. As a UX Designer, you'll see the real‑world impact of your design decisions in the lives of researchers, faculty, and administrators. Whether you're crafting user journeys, conducting research, or collaborating across teams, your contributions will help drive innovation and accessibility.

Benefits:

• Flexible working.
• Coverage by the company's pension and insurance scheme after 3 months of employment.
• Discounted health insurance membership.
• Option of employer‑paid internet services.
• Generous leave types.
• Access to employee resource groups with dedicated time to volunteer.
• Access to extensive learning and development resources.
• Access to well‑being & employee assistance programs.
• RECARES days – giving you 2 days per annum to support the charities and causes that matter to you.
• Access to employee offers and discounts.
• Additional office location benefits.