At a Glance
- Tasks: Monitor and manage network operations 24/7, ensuring smooth connectivity.
- Company: Join a leading tech firm with a focus on innovation and teamwork.
- Benefits: Flexible shifts, competitive pay, and opportunities for skill development.
- Other info: Ideal for tech-savvy individuals looking for a dynamic work environment.
- Why this job: Be the backbone of network reliability while working from home.
- Qualifications: Fluent in English and Mandarin, with basic networking knowledge.
The predicted salary is between 30000 - 40000 £ per year.
Responsible for 7*24hr duty on shift in Network Operation Centre (night and public holiday shift based at home);
Responsible for 7*24hr calls answering for network trouble and ICT problem notice;
Responsible for handling notices 7*24hr from Network Operation Centre email and internal system;
Responsible for following up all related trouble tickets and escalating cases in Network Operation Centre and company internally;
Responsible for sorting and sending plan, maintenance work and emergency outage notification to end customer or related partners;
Responsible for checking network element twice a day (may need more times accordingly with different situation);
Responsible for provisioning of trouble recovery and migration;
Responsible for generating trouble report and providing LOG record accordingly with request from end customer or other company’s internal departments;
Responsible for maintaining record for network assets and spare parts, customer’s service records, and other related materials.
Requirements
- Fluently English and Mandarin speaking, reading and writing is preferable;
- Basic network technical knowledge or related computer major;
- Good communication skill and strong sense of responsibility;
- Certification of CCNA or HCNA would be considered priority;
- Good communication skills.
Mandarin Speaking Network Operation Engineer employer: ELP Consult
As a leading employer in the telecommunications sector, we offer our Mandarin Speaking Network Operation Engineers a dynamic work environment that prioritises employee growth and development. Our commitment to 24/7 support ensures that you will be part of a dedicated team, with opportunities for continuous learning and advancement, all while enjoying the flexibility of remote work. Join us to be part of a culture that values communication, responsibility, and innovation, making a meaningful impact in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Mandarin Speaking Network Operation Engineer
✨Tip Number 1
Network Operation roles are all about communication, so make sure you practice your Mandarin and English skills before any interviews. We want to see you confidently discussing technical issues and solutions!
✨Tip Number 2
Familiarise yourself with common network problems and their solutions. Brush up on your CCNA or HCNA knowledge if you have it, as this will show us you're serious about the role and ready to tackle challenges head-on.
✨Tip Number 3
When preparing for interviews, think of examples from your past experiences where you've successfully handled network issues or worked under pressure. We love hearing about real-life scenarios that showcase your problem-solving skills!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate candidates who are eager to join our team!
We think you need these skills to ace Mandarin Speaking Network Operation Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience and skills that match the job description. We want to see how your background fits with the role of a Mandarin Speaking Network Operation Engineer, so don’t hold back on showcasing your technical knowledge and communication skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm, so let us know what excites you about working in the Network Operation Centre and how your fluency in Mandarin and English will benefit our team.
Showcase Your Technical Skills:Since this role requires basic network technical knowledge, make sure to mention any relevant certifications like CCNA or HCNA. If you’ve got hands-on experience with network operations, we want to hear about it! Be specific about your skills and how they relate to the job.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about StudySmarter and what we stand for!
How to prepare for a job interview at ELP Consult
✨Brush Up on Your Technical Knowledge
Make sure you’re familiar with basic network concepts and terminology. Review your CCNA or HCNA materials if you have them, as this will show your commitment and understanding of the field.
✨Practice Your Language Skills
Since fluency in Mandarin and English is crucial, practice answering common interview questions in both languages. This will help you feel more confident and articulate during the interview.
✨Showcase Your Communication Skills
Prepare examples that demonstrate your strong communication abilities. Think of situations where you effectively resolved issues or collaborated with others, especially in a technical context.
✨Be Ready for Scenario-Based Questions
Expect questions that assess how you would handle real-life situations in the Network Operation Centre. Prepare to discuss how you would manage network troubles or emergency outages, showcasing your problem-solving skills.
