Job Purpose
This job is responsible for pro?viding IT internal support, including the installation, configuration, maintenance and support of network, services, computing, cyber and information security policies and controls, communication equipment and systems, providing technical advice and support to end users.
Main Duties
Technical Support
- Provide general end user desk support.
- Install, maintain and troubleshoot computer hardware (PCs, laptops), peripherals (monitors, printers).
- Install and troubleshoot telecommunications equipment (cell phones, tablets).
IT Maintenance & Installs
- Maintain an up to date IT inventory, including PCs, printers, telecommunications equipment, and software licenses.
- Install software packages such as operating systems, networking components and business applications.
- Make minor repairs as necessary but will refer major hardware problems to service per...
Mandarin Speaking IT Support Analyst employer: ELP Consult
Join a dynamic and innovative team at our London Data Centre, where we prioritise employee growth and development in a collaborative work culture. We offer competitive benefits, including ongoing training opportunities and a supportive environment that values your contributions, making it an excellent place for professionals seeking meaningful and rewarding careers in the electrical engineering field.