At a Glance
- Tasks: Provide IT support, manage helpdesk tickets, and ensure network security.
- Company: Dynamic tech company in London with a focus on innovation.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Great chance to work in a fast-paced environment with career advancement.
- Why this job: Join a vibrant team and enhance your IT skills while making a difference.
- Qualifications: 5+ years of IT experience and strong knowledge of Microsoft systems.
The predicted salary is between 45000 - 55000 £ per year.
- London, United Kingdom | Posted on 30/04/2024
- Helpdesk support
- IT service hotline(best to have hunting line with another junior)
- Assign tickets(both hotline and mailbox)
- As the first tierof service desk
- Maintain ITCommunication email and distribution list
- Data and devicesecurity assistance
- IT procurement processes and IT risk control
- Application record(including assign application number and filing – use template form attached)
- To administrate security applications for computer networks anddirectory services
- Formulate computerdisaster recovery plans and arrange for relevant tests to comply with theregulator’s requirements
- Follow upapplication (approval and place order)
- Internal andexternal IT audit supporting
- Delivery notefiling
- Invoice collectionand pass to Finance
- Follow up with Finance with outstanding payment
- Full set of ITexpenses record
- Inventory control (CMBD)
- IT fixed assetrecords
- Networkand hardware maintenance
- Supervise andcontrol the overall operations and implementation of IT Systems, e. gthe servers, daily backup, network, UPS, livesystems, internet.
- Guide and trainbank staff with IT knowledge.
- Supervise thesecurity program of the computer and telecommunications systems and delegatepowers to authorised users
- Formulate computerdisaster recovery plans and arrange for relevant tests to ensure that the planis in compliance with the regulator’s requirements
- Accountable to themanagement for maintaining a secured and stable IT network and systems.
Requirements
- At least 5 yearsexperience
- Microsoft Server and Desktop operating systems(2003/2008/2008R2/2012 Server/XP/Vista/7/8)
- Core Microsoft Infrastructure technologies andsolutions (Exchange, AD, RDS, DFS)
- Systems Virtualisation (VMware, v Sphere, Hyper-V)
- Server hardware maintenance and troubleshooting
- Hardware firewalls and router configuration
- Switching (HP, Cisco, Juniper)
- System and network monitoring
• Language
- both oral and written
• Qualifications (Desirable)
- MCSA-Microsoft Windows Server 2008/2012/Office365
- MCSE- Microsoft Certified Solution Expert
- MCITP-Microsoft Certified IT Professional
- #J-18808-Ljbffr
Mandarin Speaking IT Support Engineer employer: ELP Consult Ltd.
At ELP Consult Ltd., we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a GenAI Growth Leader, you will have access to unparalleled growth opportunities within the rapidly evolving AI landscape, supported by a collaborative team dedicated to innovation and excellence. Located in the heart of the UK, we offer competitive benefits and a vibrant work environment that encourages creativity and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Mandarin Speaking IT Support Engineer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what ELP Consult Ltd. values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges ELP Consult Ltd. might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at ELP Consult Ltd.!
✨Direct Apply to ELP Consult Ltd.
Let's not forget to apply directly through the ELP Consult Ltd. website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Mandarin Speaking IT Support Engineer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at ELP Consult Ltd..
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at ELP Consult Ltd.. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at ELP Consult Ltd.
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
