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For Companies At a Glance
- Tasks: Provide IT support, troubleshoot hardware, and maintain network services.
- Company: Join a dynamic team in a tech-savvy environment.
- Benefits: Competitive salary, career growth, and a chance to work with cutting-edge technology.
- Why this job: Make a real impact by supporting users and enhancing IT systems.
- Qualifications: Technical degree and 3+ years of relevant experience required.
- Other info: Fluent Mandarin and English essential; strong communication skills needed.
The predicted salary is between 30000 - 50000 £ per year.
Job Purpose
This job is responsible for providing IT internal support including the installation, configuration, maintenance and support of network services, computing, cyber and information security policies and controls, communication equipment and systems, providing technical advice and support to end users.
Main Duties
- Technical Support
Provide general end user desk support. Install, maintain and troubleshoot computer hardware (PCs, laptops) peripherals (monitors, printers). Install and troubleshoot telecommunications equipment (cell phones, tablets). - IT Maintenance & Installs
Maintain an up to date IT inventory including PCs, printers, telecommunications equipment and software licenses. Install software packages such as operating systems, networking components and business applications. Make minor repairs as necessary but will refer major hardware problems to service personnel for correction. Managing telephone, door security systems, CCTV system and video conference system (with supplier when necessary). Maintain basic IT system and other business system (liaison with supplier when necessary). - Network & Security
Maintain and upgrade network. Implement systems access and security in accordance with company policy. Monitor and remove virus and malware systems. - Other
Other related duties as assigned.
Key Relationships / Contacts
All internal staff, Internal / External business partners e.g. software providers, Accountable persons in HQ.
Requirements
- Technical degree in Computer Science or related area;
- Over 3 years related experience;
- Good knowledge of hardware and software in the area of appropriate systems to include but not limited to Network, Windows Server, Domain Controller, VMware/Exchange, Antivirus system, Microsoft Windows and Office etc.
- Knowledge of Information Security policy, Citrix, NAS, SAN, SQL Server backup system etc.
Person Specification
Ability to maintain strict confidentiality of sensitive employee and business information. Strong interpersonal communication and analytical skills; ability to adapt to all levels of knowledge and authority. Ability to evaluate user issues and judge validity and priority of need. Excellent written and spoken English and Mandarin is essential.
Key Skills
Baan, English Language, Ideas, Access, Games, Application Management.
Employment Type
Full Time
Experience
Years
Vacancy
1
Mandarin Speaking IT Support Analyst employer: ELP Consult Ltd.
Contact Detail:
ELP Consult Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mandarin Speaking IT Support Analyst
✨Tip Number 1
Network, network, network! Get out there and connect with people in the IT field. Attend industry events, join online forums, and don’t be shy about reaching out to professionals on LinkedIn. You never know who might have a lead on your dream job!
✨Tip Number 2
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on common IT support scenarios and how you’d handle them. This will help you feel more confident and ready to impress when it’s time to shine.
✨Tip Number 3
Show off your skills! If you’ve got a portfolio of projects or a GitHub account, make sure to highlight that during interviews. It’s a great way to demonstrate your technical abilities and passion for IT support.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. Keep an eye on our job listings and make sure your application stands out by tailoring it to the specific role you’re after.
We think you need these skills to ace Mandarin Speaking IT Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT support and showcases your technical skills. We want to see how your background aligns with the job description, so don’t hold back on those key achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role and how your Mandarin skills will benefit our team. Keep it engaging and personal – we love a bit of personality!
Showcase Your Technical Skills: In your application, be sure to mention specific technologies and systems you’ve worked with, like network services or cybersecurity policies. We’re looking for someone who knows their stuff, so let us know what you bring to the table!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen and ready to join the StudySmarter family!
How to prepare for a job interview at ELP Consult Ltd.
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around hardware and software relevant to the role. Be prepared to discuss your experience with network services, Windows Server, and any other systems mentioned in the job description.
✨Show Off Your Problem-Solving Skills
During the interview, be ready to share specific examples of how you've tackled IT issues in the past. Think about times when you installed or troubleshot equipment, and explain your thought process and the outcome.
✨Brush Up on Your Mandarin
Since this role requires Mandarin fluency, practice speaking and writing in Mandarin before the interview. You might be asked to demonstrate your language skills, so be confident and clear in your communication.
✨Understand the Company Culture
Research the company’s values and culture. This will help you tailor your answers to show that you’re a good fit. Think about how your interpersonal skills can contribute to a positive work environment.
