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- Tasks: Manage and grow strategic accounts, ensuring customer satisfaction and retention.
- Company: Join CubeLogic, a leader in Credit and Compliance solutions.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Be a trusted advisor to enterprise clients and make a real impact.
- Qualifications: Experience in account management and strong communication skills required.
- Other info: Opportunity for travel across EMEA/US/APAC regions to strengthen client relationships.
The predicted salary is between 43200 - 72000 ÂŁ per year.
You will own and grow large enterprise, strategic accounts across CubeLogic's Credit and Compliance product offerings, with a clear mandate to prioritise retention and customer satisfaction. This role is highly collaborative and commercialâpartnering closely with Professional Services, Product Development, Support, Marketing, and PreâSales to deliver outcomes that customers value and that expand CubeLogic's footprint.
This is a hybrid role, with a mix of remote work and in-office presence. Occasional travel to client sites may be required depending on project demands.
Key Responsibilities- Account ownership & planning: Create and maintain robust Account Plans per allocated account; define objectives, stakeholders, risks, and growth paths (crossâsell/upsell). Conduct Quarterly Business Reviews (QBRs).
- Customer advocacy & satisfaction: Serve as the voice of the customer; coordinate internally to ensure service excellence. Schedule Customer Satisfaction and Project Feedback surveys.
- Commercials & renewals: Prepare quotes, delivery dates, payment schedules, and arrange service installation. Review annual renewal quotes; monitor invoicing and follow up with Finance.
- Pipeline management & CRM hygiene: Maintain and update all assigned accounts and opportunities in the CRM with high data quality; ensure timely next steps and forecast accuracy.
- Executive communication & presentations: Lead negotiations; deliver crisp, dataâdriven executive presentations to client leadership and internal stakeholders.
- Crossâfunctional collaboration: Work closely with Professional Services, Product Development, and Support to orchestrate delivery and issue resolution. Participate in marketing activities (webinars, seminars, client events).
- Travel: Travel to EMEA/US/APAC regions for customer onsite visits to strengthen relationships, ensure satisfaction, and uncover new opportunities.
- Bachelor's or Master's degree in Business, General Management, or related fieldâor equivalent experience.
- Demonstrated success meeting/exceeding objectives in enterprise account management or complex software/SaaS roles.
- Strong communication, collaboration, negotiation, and executive presentation skills.
- Proven CRM proficiency with rigorous data discipline; comfortable with forecasting and renewal tracking.
- Domain knowledge in energy/commodities markets is a plus.
- Willingness to travel across regions as needed.
- Retention / Net Revenue Retention (NRR) and renewal rate across the managed portfolio.
- Account growth (expansion ARR via crossâsell/upsell) and attainment of targetâbased commission goals.
- CSAT/NPS improvements and actionâplan completion from QBRs and surveys.
- CRM data quality and forecast accuracy (e.g., hygiene scorecards, activity SLAs).
Our enterprise customers rely on CubeLogic to reduce risk and meet compliance obligations. As a Senior Strategic Account Manager, you will be their trusted advisor, ensuring they realize full value from our Credit and Compliance solutions while building durable, referenceâworthy relationships.
Please note you must have a right to work in the location you are applying for, as CubeLogic is not able to sponsor visas or other right to work permissions.
If you are interested in this role, please send your CV and cover letter to hr@cubelogic.com adding 'PS Senior Consultant Application' in the email subject.
Senior Account Manager (EMEA) in London employer: eLogic Corporation
Contact Detail:
eLogic Corporation Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Senior Account Manager (EMEA) in London
â¨Tip Number 1
Network like a pro! Reach out to current or former employees at CubeLogic on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
â¨Tip Number 2
Prepare for the interview by knowing your stuff! Research CubeLogicâs Credit and Compliance products inside out. Be ready to discuss how your experience aligns with their needs and how you can drive customer satisfaction.
â¨Tip Number 3
Show off your collaboration skills! During interviews, share examples of how you've worked cross-functionally in the past. Highlighting your ability to partner with different teams will resonate well with their collaborative culture.
â¨Tip Number 4
Donât forget to follow up! After your interview, send a thank-you email to express your appreciation and reiterate your enthusiasm for the role. Itâs a small gesture that can leave a lasting impression.
We think you need these skills to ace Senior Account Manager (EMEA) in London
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV is tailored to the Senior Account Manager role. Highlight your experience in enterprise account management and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our needs. Be sure to mention your experience with customer satisfaction and retention strategies.
Showcase Your Collaboration Skills: Since this role is highly collaborative, make sure to highlight examples of how you've worked with cross-functional teams in the past. We love seeing candidates who can effectively partner with others to achieve great results!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Donât forget to include 'PS Senior Consultant Application' in your email subject!
How to prepare for a job interview at eLogic Corporation
â¨Know Your Accounts Inside Out
Before the interview, dive deep into CubeLogic's Credit and Compliance offerings. Familiarise yourself with their key accounts and recent projects. This will not only show your genuine interest but also help you discuss how you can enhance customer satisfaction and retention.
â¨Showcase Your Collaboration Skills
Since this role is highly collaborative, prepare examples of how you've successfully worked with cross-functional teams in the past. Think about specific situations where your collaboration led to improved outcomes for clients or your company.
â¨Prepare for Executive-Level Conversations
Brush up on your executive communication skills. Be ready to present data-driven insights and articulate how you would lead negotiations. Practising a mock presentation can help you feel more confident when discussing strategies with client leadership.
â¨Demonstrate Your CRM Proficiency
Be prepared to discuss your experience with CRM systems and how you maintain data quality. Highlight any specific metrics you've tracked, such as forecast accuracy or renewal rates, to showcase your attention to detail and commitment to pipeline management.
