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For Companies At a Glance
- Tasks: Own and grow enterprise accounts while ensuring customer satisfaction and retention.
- Company: Join CubeLogic, a leader in Credit and Compliance solutions.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Be a trusted advisor to enterprise clients and make a real impact.
- Qualifications: Experience in account management and strong communication skills required.
- Other info: Dynamic role with travel opportunities across EMEA, US, and APAC.
The predicted salary is between 43200 - 72000 £ per year.
You will own and grow large enterprise, strategic accounts across CubeLogic’s Credit and Compliance product offerings, with a clear mandate to prioritise retention and customer satisfaction. This role is highly collaborative and commercial—partnering closely with Professional Services, Product Development, Support, Marketing, and Pre‑Sales to deliver outcomes that customers value and that expand CubeLogic’s footprint. This is a hybrid role, with a mix of remote work and in-office presence. Occasional travel to client sites may be required depending on project demands.
Key Responsibilities
- Account ownership & planning: Create and maintain robust Account Plans per allocated account; define objectives, stakeholders, risks, and growth paths (cross‑sell/upsell). Conduct Quarterly Business Reviews (QBRs).
- Customer advocacy & satisfaction: Serve as the voice of the customer; coordinate internally to ensure service excellence. Schedule Customer Satisfaction and Project Feedback surveys.
- Commercials & renewals: Prepare quotes, delivery dates, payment schedules, and arrange service installation. Review annual renewal quotes; monitor invoicing and follow up with Finance.
- Pipeline management & CRM hygiene: Maintain and update all assigned accounts and opportunities in the CRM with high data quality; ensure timely next steps and forecast accuracy.
- Executive communication & presentations: Lead negotiations; deliver crisp, data‑driven executive presentations to client leadership and internal stakeholders.
- Cross‑functional collaboration: Work closely with Professional Services, Product Development, and Support to orchestrate delivery and issue resolution. Participate in marketing activities (webinars, seminars, client events).
- Travel: Travel to EMEA/US/APAC regions for customer onsite visits to strengthen relationships, ensure satisfaction, and uncover new opportunities.
Qualifications & Experience
- Bachelor’s or Master’s degree in Business, General Management, or related field—or equivalent experience.
- Demonstrated success meeting/exceeding objectives in enterprise account management or complex software/SaaS roles.
- Strong communication, collaboration, negotiation, and executive presentation skills.
- Proven CRM proficiency with rigorous data discipline; comfortable with forecasting and renewal tracking.
- Domain knowledge in energy/commodities markets is a plus.
- Willingness to travel across regions as needed.
Success Metrics (KPIs)
- Retention / Net Revenue Retention (NRR) and renewal rate across the managed portfolio.
- Account growth (expansion ARR via cross‑sell/upsell) and attainment of target‑based commission goals.
- CSAT/NPS improvements and action‑plan completion from QBRs and surveys.
- CRM data quality and forecast accuracy (e.g., hygiene scorecards, activity SLAs).
Why This Role Matters
Our enterprise customers rely on CubeLogic to reduce risk and meet compliance obligations. As a Senior Strategic Account Manager, you will be their trusted advisor, ensuring they realize full value from our Credit and Compliance solutions while building durable, reference‑worthy relationships.
Please note you must have a right to work in the location you are applying for, as CubeLogic is not able to sponsor visas or other right to work permissions. If you are interested in this role, please send your CV and cover letter to hr@cubelogic.com adding ‘PS Senior Consultant Application’ in the email subject.
Senior Account Manager (EMEA) in City of London employer: eLogic Corporation
Contact Detail:
eLogic Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager (EMEA) in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at CubeLogic. A friendly chat can sometimes lead to insider info or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 2
Prepare for the interview by researching CubeLogic’s products and recent news. Show us that you’re not just another candidate; demonstrate your passion for their Credit and Compliance solutions and how you can contribute to customer satisfaction and retention.
✨Tip Number 3
Practice your executive presentation skills! As a Senior Account Manager, you’ll need to communicate effectively with clients and internal teams. Run through some mock presentations with friends or family to get comfortable with your delivery.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in the interviewers' minds as they make their decisions.
We think you need these skills to ace Senior Account Manager (EMEA) in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Senior Account Manager. Highlight your experience in enterprise account management and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our needs. Be sure to mention your experience with customer satisfaction and retention strategies.
Showcase Your Collaboration Skills: Since this role is highly collaborative, make sure to highlight examples of how you've worked with cross-functional teams in the past. We love seeing candidates who can effectively partner with others to achieve great results!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Don’t forget to include ‘PS Senior Consultant Application’ in your email subject!
How to prepare for a job interview at eLogic Corporation
✨Know Your Accounts Inside Out
Before the interview, dive deep into CubeLogic’s Credit and Compliance product offerings. Understand their key clients and how they manage relationships. This will help you demonstrate your ability to create robust Account Plans and show that you’re ready to prioritise customer satisfaction.
✨Showcase Your Collaboration Skills
This role is all about teamwork, so be prepared to discuss examples of how you've successfully collaborated with different departments in the past. Highlight specific instances where your cross-functional efforts led to improved outcomes for clients or your previous company.
✨Prepare for Executive Communication
Since you'll be leading negotiations and delivering presentations, practice articulating your thoughts clearly and confidently. Bring along a few examples of data-driven presentations you've made before, as this will showcase your executive communication skills effectively.
✨Demonstrate CRM Proficiency
Brush up on your CRM knowledge and be ready to discuss how you maintain data quality and forecast accuracy. Share specific strategies you’ve used to keep your pipeline organised and how you’ve tracked renewals in previous roles.
