Senior Account Manager

We have an exciting opportunity for an accomplished and forward-thinking individual to join us in our London studio to work with our fantastic portfolio of consumer clients. We're looking for a confident and organised individual who will be playing a crucial role in strategically leading the day-to-day relationship with clients, helping them position and transform their brands across multiple touchpoints and the consumer journey - from brand identity and packaging through to motion, activation, and experience.

What you will do:

• Strategically lead the day-to-day relationship with clients and continue to build wider strong relationships.
• Help clients position their brands across multiple touchpoints and the consumer journey - from brand identity to packaging, through to motion, activation, and experience.
• Lead account and project activity, identifying any road-blockers or potential issues ahead and solving these proactively.
• Drive forward the creative for any brief, partnering with the creative teams to deliver with excellence.
• Deep understanding of the client's business and needs, understanding their product/service, goals, motivations, pressures, and challenges.
• Bring strategic insight to client conversations and refocus creative teams and clients with strong negotiation skills.
• Strong commercial acumen to scope and deliver viable project plans, budgets and timelines.

What you'll have done:

• You have previous experience working in a similar agency environment.
• You have experience of working with clients across a global footprint.
• You have proven confidence to negotiate and communicate with both peers and clients.
• You have experience working on FMCG or consumer product brands, with an understanding of packaging and production processes — from artwork management through to print and manufacturing.
• You have held the position of a trusted voice and leader to clients, providing appropriate advice and guidance from the beginning to end of a project.
• You possess strong financial skills with the ability to deliver on client needs and budget.

Who you are:

• You are a natural leader, comfortable at guiding conversations and identifying new opportunities that stretch both the scope of the work and brands, ultimately delivering organic growth.
• You have great attention to detail and sound commercial acumen.
• You are a proactive self-starter with a curious nature and have the ability to demonstrate both creativity and intellect about what's next for the brand and your clients.
• You have fantastic communications skills, both verbal and written.
• You are highly organised and able to make quick and smart decisions.
• You are eager to explore the next new ways in all aspects of a brand, having awareness of the latest brandworld insights and trends as well as understanding how brands engage with customers across an omni-channel basis.
• You are a natural problem seeker and solver.
• An animal lover, this role may involve puppies, kittens and other furry friends.
• You have the ability to think about the 'big idea' with strong attention to detail and proven execution.

What we offer:

• Alongside a market appropriate salary commensurate with the level of this role, you will have access to an outstanding benefits package including:
• 26 days base holiday plus Christmas closure, inspiration days and oxygen days.
• 5% pension contribution with salary sacrifice.
• Hybrid working environment 2-3 days in the office with an anchor day (Thursday).
• Flexible working hours (8-10am and 4-6pm) and 3PM finish Fridays.
• Monthly home working allowance.
• Annual salary review and bonus scheme.
• Performance based promotions.
• Healthcare cashback scheme and life assurance.
• Enhanced parental benefits.
• Annual Summer and Christmas party.
• Up to 4 weeks' 'Workcation' every year.