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- Tasks: Drive customer retention and growth while being a product expert in K-12 education.
- Company: Join Schoolbox, an innovative Australian edtech company making a global impact.
- Benefits: Enjoy flexible work-life balance, competitive salary, wellness perks, and social events.
- Other info: Participate in charity work and exciting conferences while enjoying a family-friendly culture.
- Why this job: Make a real difference in education while growing your career in a supportive team.
- Qualifications: Experience in education or as a Key Account Manager; consultative relationship-building skills.
The predicted salary is between 60000 - 80000 £ per year.
Join the Growth Platform for K-12 Schools. Schoolbox is the growth platform for K-12 schools — bringing learning, wellbeing, and communication together in one connected experience. Trusted by schools across Australia, Asia, and the Middle East, our platform helps school communities grow, adapt, and lead with confidence. With over 20 years of innovation, we’re proud to be an Australian-founded edtech company on a global trajectory — scaling fast across international markets while staying true to our purpose: helping great schools grow. We’re a tight-knit, values driven team that believes in purposeful work, real relationships, and long-term impact in education. If you’re looking to grow your career while supporting the schools that shape tomorrow — we’d love to meet you.
About the role: We are looking for an exceptional, customer centric individual to join our growing School Engagement Team. This role is responsible for driving customer retention, fostering customer growth and providing valuable product expertise to a portfolio of our existing customer schools.
- Customer Retention: Building and maintaining relationships within existing Schoolbox customers, identifying opportunities to increase platform engagement through having a deep understanding of their school’s digital ecosystem and pedagogical approach.
- Customer Growth: Develop and nurture upsell and cross-sell opportunities, positioning Schoolbox and our partners as the best solution. By understanding each school's requirements, you will demonstrate how Schoolbox can help achieve their goals and effectively communicate its value proposition.
- Product and Industry Knowledge: Be a Schoolbox product expert and identify educational trends, K-12 domain knowledge, and learning technologies to improve training products.
About you: You will have experience within an education environment or Key Account Manager role. You thrive on creating consultative customer relationships and value building long term relationships at C-Suite level. You will have previous experience as a classroom teacher in the K-12 education environment. A consultative approach is central to your success. You have outstanding attention to detail and the ability to accurately maintain our CRM system. You will confidently represent Schoolbox at various events such as conferences, user forums and showcases.
What can Schoolbox offer you: Join a close, family friendly team who are dedicated to providing excellent customer service to our schools. As a hybrid role, we offer you a fully flexible work life balance to be agreed with your manager upon commencement. You will be rewarded with a competitive base salary + super + commission structure + vehicle allowance. Schoolbox acknowledges the increasing cost of living pressures and we provide employees with access to discounted vouchers and novated leases! Employee wellness is core to who we are at Schoolbox; we offer numerous benefits including a wellness allowance, an extra leave day, access to an EAP and regular training opportunities. You will also participate in our fantastic social events including our quarterly Schoolbox Get Together and annual family and more! Get involved in our charity work as well as domestic and international conferences.
To apply, please contact Jenny Ztalios on recruitment@schoolbox.education or apply through Seek or our website!
School Engagement Manager - Sydney based employer: ELMO
Contact Detail:
ELMO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land School Engagement Manager - Sydney based
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector and let them know you're on the hunt for a role. Attend local events or webinars related to K-12 education to meet potential employers and get your name out there.
✨Tip Number 2
Show off your expertise! Prepare a mini-presentation or a portfolio that highlights your experience in customer engagement and your understanding of the K-12 landscape. This can really set you apart during interviews and discussions.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to schools or organisations you admire, even if they’re not advertising roles. Express your interest in contributing to their mission and how you can add value.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Schoolbox family. Let’s grow together!
We think you need these skills to ace School Engagement Manager - Sydney based
Some tips for your application 🫡
Show Your Passion for Education: When writing your application, let your love for education shine through! Share experiences that highlight your commitment to helping schools grow and adapt. We want to see how you connect with our mission at Schoolbox.
Tailor Your Application: Make sure to customise your application for the School Engagement Manager role. Highlight relevant experiences from your background in education or key account management that align with our values and responsibilities. We appreciate a personal touch!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see why you’re a great fit for the team. Remember, attention to detail is key!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at ELMO
✨Know Your Product Inside Out
Before the interview, make sure you have a solid understanding of Schoolbox's platform and its features. Familiarise yourself with how it integrates into the K-12 education ecosystem. This will help you demonstrate your product expertise and show that you're genuinely interested in the role.
✨Showcase Your Customer-Centric Approach
Prepare examples from your past experiences where you've successfully built relationships with clients or schools. Highlight how you identified their needs and provided tailored solutions. This will illustrate your consultative approach and ability to foster long-term relationships.
✨Stay Updated on Educational Trends
Research current trends in the K-12 education sector and be ready to discuss them during your interview. This shows that you’re not only knowledgeable but also passionate about the industry, which aligns with Schoolbox’s mission of helping schools grow.
✨Practice Your Communication Skills
Since you'll be representing Schoolbox at various events, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family to refine your delivery and ensure you can effectively communicate the value proposition of Schoolbox.