At a Glance
- Tasks: Support and enhance ICT systems for a purpose-driven organisation protecting iconic coastal landscapes.
- Company: Join the Great Ocean Road Coast and Parks Authority, dedicated to conservation and community engagement.
- Benefits: Work in a stunning coastal location with opportunities for professional growth and development.
- Other info: Diverse and inclusive workplace valuing all experiences and perspectives.
- Why this job: Make a meaningful impact while working with cutting-edge technology in a collaborative environment.
- Qualifications: 5+ years in ICT roles with strong technical expertise and problem-solving skills.
The predicted salary is between 60000 - 80000 € per year.
The Great Ocean Road Coast and Parks Authority is responsible for protecting and managing one of Australia’s most iconic coastal landscapes. We care for parks, reserves and marine environments along the Great Ocean Road, including internationally recognised visitor sites. Working closely with Traditional Owners, communities and stakeholders, we protect environmental, cultural and heritage values while supporting sustainable visitation and long‑term conservation.
We're looking for an experienced and proactive ICT Coordinator to join our team on a full-time, permanent basis in Torquay. Reporting to the ICT Manager, this pivotal role ensures that technology across the organisation is secure, reliable and aligned with strategic objectives. You will play a key role in maintaining and enhancing ICT systems, working closely with internal stakeholders and external partners to support day-to-day operations and drive continuous improvement. This is an exciting opportunity to contribute to a purpose-driven organisation responsible for managing and protecting one of Victoria’s most iconic coastal regions.
What You’ll Do
- Support the implementation of ICT strategies and initiatives across the organisation
- Ensure the effective operation, security and availability of ICT systems and infrastructure
- Manage and collaborate with outsourced ICT service providers and application partners
- Provide technical advice and support to the Management Team on systems, infrastructure and process improvements
- Oversee the lifecycle of ICT equipment, including procurement and upgrades
- Lead business continuity and disaster recovery planning and implementation
- Troubleshoot hardware and software issues to maintain operational efficiency
- Deliver user support, training and onboarding to ensure staff effectively utilise systems and technology
- Identify opportunities for ICT innovation and continuous improvement aligned with strategic priorities
- Contribute to the development of ICT policies, procedures and documentation
- Support and deliver ICT projects, including system enhancements and new technology implementations
Skills And Experiences
You will be a collaborative and solutions-focused ICT professional with strong technical expertise and a commitment to service excellence. To be successful, you will bring:
- Relevant tertiary qualifications and at least 5+ years’ experience in ICT roles
- Strong experience in network design, configuration and management (e.g. subnets, VLANs)
- Knowledge of cyber security frameworks and standards such as Essential 8, VPDSS and ITIL
- Advanced experience with the Microsoft ecosystem, including Microsoft 365, Intune, MDM, Autopilot Defender and Purview, Azure Active Directory (Entra), SSO and SAML
- Experience with CRM systems and SharePoint administration
- Excellent troubleshooting, analytical and problem-solving skills
- Strong communication skills and the ability to work effectively with internal teams and external providers
Additional requirements:
- National Police Check, Working with Children Check and Australian work rights
- Current Australian Driver’s Licence
- Availability to participate in an on-call roster and travel across GORCAPA-managed locations as required
Why Join Us
- Be part of a purpose-driven organisation protecting and managing one of Australia’s most iconic coastal regions
- Make a meaningful impact by supporting technology that enables conservation, community engagement and sustainable tourism
- Enjoy a diverse role that combines hands-on technical work with opportunities to contribute to strategy and innovation
- Work from the stunning coastal location of Torquay, at the gateway to the Great Ocean Road
- Join a collaborative and supportive team environment with strong cross-organisational engagement
- Take ownership of your work and build strong relationships with internal and external stakeholders
- Grow your technical expertise and professional capability through varied projects and ongoing development opportunities
Everyone is welcome at the Authority. Here at the Great Ocean Road Coast and Parks Authority we are committed to creating a workforce that is diverse and is inclusive of all. We value and embrace the various experiences and perspectives people may have, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexual orientation. We acknowledge the Traditional Owners of the lands on which we work and live and all First Nations peoples, and we pay our respects to their Elders past and present.
Applications close 9am Thursday, 28th May.
ICT Coordinator in Torquay employer: ELMO Cloud HR & Payroll
The Great Ocean Road Coast and Parks Authority is an exceptional employer, offering a unique opportunity to work in the stunning coastal location of Torquay while contributing to the conservation of one of Australia's most iconic landscapes. With a strong focus on employee growth, collaboration, and innovation, you will be part of a purpose-driven team that values diversity and inclusivity, ensuring that your work has a meaningful impact on both the environment and the community. Enjoy a supportive work culture that encourages professional development and fosters strong relationships with stakeholders.
StudySmarter Expert Advice🤫
We think this is how you could land ICT Coordinator in Torquay
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend local meetups or online webinars. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your ICT projects and achievements. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the organisation and its values. Tailor your responses to highlight how your experience aligns with their mission, especially in areas like sustainability and community engagement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our purpose-driven team.
We think you need these skills to ace ICT Coordinator in Torquay
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in ICT. We want to see how your skills align with the role of ICT Coordinator, so don’t hold back on showcasing your expertise!
Showcase Your Technical Skills:Since this role requires strong technical expertise, be sure to mention specific technologies and frameworks you’ve worked with. We’re particularly interested in your experience with Microsoft 365, network management, and cyber security standards.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate straightforward communication!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way to ensure we receive all your details correctly and can get back to you quickly. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at ELMO Cloud HR & Payroll
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around network design and the Microsoft ecosystem. Be ready to discuss your experience with tools like Microsoft 365, Intune, and Azure Active Directory, as these are crucial for the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled hardware and software issues in the past. Highlight your analytical skills and how you've contributed to operational efficiency through troubleshooting and process improvements.
✨Understand Their Mission
Familiarise yourself with the Great Ocean Road Coast and Parks Authority's goals and values. Show genuine interest in their mission to protect the coastal landscape and how your ICT strategies can support their conservation efforts.
✨Engage with Stakeholders
Be ready to discuss your experience working with both internal teams and external partners. Emphasise your collaborative approach and how you’ve successfully managed relationships to drive ICT initiatives and improvements.