At a Glance
- Tasks: Guide parents and carers in achieving their educational and career goals through personalised mentorship.
- Company: Join ETC, a caring non-profit dedicated to making a positive community impact.
- Benefits: Enjoy competitive pay, flexible hours, extra leave, and health perks.
- Other info: Diverse and inclusive workplace with opportunities for career progression.
- Why this job: Make a real difference in people's lives while growing your skills and career.
- Qualifications: Experience in mentoring or support services, with strong communication skills.
The predicted salary is between 28000 - 31022 £ per year.
Enterprise & Training Company Limited (ETC) is a leading not for profit provider in employment, training and business services, operating for over 30 years with a delivery footprint across New South Wales and Queensland. We are innovative, progressive and committed to making a positive difference in our communities in which we operate. At ETC, you’ll be welcomed into a caring, purpose driven organisation where our staff feel valued and heard. You will receive supportive leadership, flexible working options and meaningful development to empower you to make a real difference — and to grow while doing it.
The Role - A Day in the Life of a Mentor
As a Mentor, you will be responsible for providing personalised mentorship to parents and carers to help them navigate their educational and career goals. Your Key Responsibilities will include:
- Connecting participants with resources such as childcare, housing, financial aid, and educational resources.
- Providing advice to participants with employment searches, resume and interview preparation and ensure they are aware, understand and adhere to their compliance requirements and obligations with Centrelink.
- Developing tailored action plans that address unique needs and aspirations of each participant and help participants to follow through on personalised action plans.
- Facilitating workshops and group sessions to provide additional support and foster a sense of community amongst the participants.
- Keep accurate and up to date records of appointments and client communication in accordance with Parent Pathways contractual requirements.
- Uphold and promote the Parent Pathways Program goals, contributing to its continuous improvement and success and achievement of organisational KPI’s.
Skills And Experiences Criteria for Success:
- Demonstrated experience in mentoring, coaching, or providing support services, particularly with working parents, carers, or students.
- Certificate III or higher in related field such as Community Services.
- Excellent verbal and written communication and interpersonal skills, with the ability to connect and build rapport and trust with diverse participants.
- A high level of computer literacy and use of Microsoft Office suites and other government programs.
- Sensitivity to and understanding of the diverse cultural backgrounds and experiences of participants.
- Familiarity with community resources and services available to parents and carers, including childcare, housing, and financial aid.
- Ability to interpret various guidelines and work within frameworks.
- Highly motivated to achieving general employment and training outcomes for participants and organisation's performance and KPI goals.
- Valid drivers licence and willingness to travel.
- A recent, clear National Police Check.
- A current QLD Blue Card.
Why work for ETC:
- We pride ourselves on offering a positive work culture and environment for employees to achieve their best.
- We offer a broad range of benefits including:
- Above Awards and competitive salaries.
- Salary packaging to increase your take home pay.
- An extra week of paid leave after 5 years of service.
- A variety of flexible working arrangements on offer to suit individual needs, including compressed work weeks, varied start & finish times, Monthly Accrued Day off (ADO).
- Working from home options if applicable to the role.
- Paid day off for your Birthday after probation, Blood Donor, and Community Services Leave.
- 8 weeks of paid parental leave - primary carers (3 weeks secondary carers).
- Innovative staff reward and recognition program including paid days off.
- Health & wellbeing initiatives including discounted Private Health insurance and free annual flu vaccination.
- Discounted accommodation and travel offers.
- Opportunities for career progression and leadership development including completion of accredited qualifications and leadership programs.
- Access to free Employee Assistance Program for you and your family.
We consider our employees as the heartbeat of our organisation. If you’re interested in a rewarding career where you can enrich and change people's lives, we want to hear from you!
How to Apply:
Click the "Apply Now" button and upload your Resume and Cover Letter to our recruitment portal and complete the online application form. Applications must be submitted through ETC’s recruitment portal to be considered for the role therefore emailed applications will not be accepted. Applications close: Friday 19th June 2026 by 11:59pm. Please be advised that ETC reserves the right to close applications early if a suitable candidate is identified prior to the close date.
More information:
A copy of the Position Description can be viewed here. For more information about this role, please contact Dayna Magnan via email dayna.magnan@etcltd.com.au. For more information about ETC please visit https://etcltd.com.au/.
We are an equal opportunity employer and promote great working conditions. ETC respects diversity in all people and actively encourages applications from all minority groups. We believe that a diverse workforce not only reflects the communities we serve, but also leads to better outcomes for our employees, customers and stakeholders.
Our robust recruitment practices are strictly adhered to during the application and interview process. Applicants should be aware that ETC carries out a variety of checks including reference checks and compulsory psychometric assessments throughout the shortlisting process. A current National Police Check and Working With Children Check or Blue Card must be provided prior to commencing employment. ETC is committed to providing a safe environment in which children’s rights, needs and interests are met. We create a culture, adopt strategies and take action to promote child safety and wellbeing and prevent harm to children and young people.
ETC is committed to implementing practices in keeping with the National Principles for Child Safe Organisations. We are dedicated to providing an inclusive and accessible recruitment process. If you require any accommodations or adjustments, please let us know via email etc.recruitment@etcltd.com.au and we will work with you to meet your specific needs.
Mentor - Parent Pathways Program - Caboolture in Somerset employer: ELMO Cloud HR & Payroll
ETC is an exceptional employer that prioritises a positive work culture and employee well-being, offering competitive salaries, flexible working arrangements, and generous leave benefits. With a strong commitment to professional development, employees have access to leadership programs and career progression opportunities, all while making a meaningful impact in the Caboolture community through the Parent Pathways Program.
StudySmarter Expert Advice🤫
We think this is how you could land Mentor - Parent Pathways Program - Caboolture in Somerset
✨Get Involved Locally
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✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like ELMO Cloud HR & Payroll.
✨Showcase Your Commitment
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✨Utilise Online Platforms
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We think you need these skills to ace Mentor - Parent Pathways Program - Caboolture in Somerset
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of ELMO Cloud HR & Payroll. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Mentor - Parent Pathways Program - Caboolture, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at ELMO Cloud HR & Payroll
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of ELMO Cloud HR & Payroll. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
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Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
