At a Glance
- Tasks: Support customers in finding jobs through personalised sessions and group activities.
- Company: Join a leading not-for-profit committed to community impact and positive change.
- Benefits: Enjoy competitive salaries, flexible work arrangements, and extra leave after five years.
- Other info: Diverse and inclusive workplace with opportunities for growth and development.
- Why this job: Make a real difference in people's lives while achieving your career goals.
- Qualifications: Customer service skills and a drive to achieve outcomes; Certificate IV preferred.
The predicted salary is between 30000 - 40000 £ per year.
Enterprise & Training Company Limited (ETC) is a leading not for profit provider in employment, training and business services, operating for over 30 years with a delivery footprint across New South Wales and Queensland. We are innovative, progressive and committed to making a positive difference in our communities in which we operate.
We currently have two full-time opportunities for passionate individuals to join our team as a Jobs Advisor in our Deception Bay Office.
The Role - A Day in the Life of a Jobs Advisor:
As a Jobs Advisor you will be responsible for providing our customers with a high level of personalised support and service through individual and group sessions. You are organised with a drive to achieve agreed objectives and targets and can confidently manage your own caseload of customers to facilitate positive employment outcomes. With a drive to succeed, you are able to build relationships with a diverse range of people while simultaneously assessing an individual’s requirements to be able to gain sustainable and ongoing employment.
Your Key Responsibilities will include:
- Providing high level personalised support and service to our customers
- Manage your own caseload of customers
- Achieve agreed objectives and targets
- Prepare and refer customers to activities to increase employability skills
If you’re interested in a rewarding career where you can enrich and change people's lives, we want to hear from you! We are an equal opportunity employer and promote great working conditions. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural backgrounds, mature aged workers and people with disability.
Our robust recruitment practices are strictly adhered to during the application and interview process. Applicants should be aware that ETC carry out a variety of reference checks including a National Police Check and that a current Blue Card must be provided prior to commencing employment. ETC is committed to providing a safe environment in which children’s rights, needs and interests are met. We create a culture, adopt strategies and take action to promote child safety and wellbeing and prevent harm to children and young people. ETC is committed to implementing practices in keeping with the National Principles for Child Safe Organisations.
Skills And Experiences Criteria for Success:
- Customer service skills and/or experience
- Driven to achieve outcomes and KPIs
- Certificate IV in Employment Services or willing to obtain
- A current, clear National Police Check
- A current QLD Blue Card
Why work for ETC:
We pride ourselves on offering a positive work culture and environment for employees to achieve their best. We offer a broad range of benefits including:
- Above Awards and competitive salaries
- Salary packaging to increase your take home pay
- An extra week of paid leave after 5 years of service
- A variety of flexible working arrangements on offer to suit individual needs, including compressed work weeks, varied start & finish times, Monthly Accrued Day off (ADO).
- Working from home options if applicable to the role
- Paid day off for your Birthday after probation, Blood Donor, and Community Services Leave
- Access to the Fitness Passport Program
- 8 weeks of paid parental leave - primary carers (3 weeks secondary carers)
- Innovative staff reward and recognition program including paid days off
- Health & wellbeing initiatives including discounted Private Health insurance and free annual flu vaccination
- Discounted accommodation and travel offers
- Opportunities for career progression and leadership development including completion of accredited qualifications and leadership programs.
- Access to free Employee Assistance Program for you and your family
We consider our employees as the heartbeat of our organisation. If you’re interested in a rewarding career where you can enrich and change people's lives, we want to hear from you!
How to Apply:
Click the "Apply Now" button and upload your Resume and Cover Letter to our recruitment portal and complete the online application form. Applications must be submitted through ETC’s recruitment portal to be considered for the role therefore emailed applications will not be accepted. Applications close: Thursday 30th July 2026 at 11:59pm. Please be advised that ETC reserves the right to close applications early if a suitable candidate is identified prior to the close date.
More information:
A copy of the Position Description can be viewed here. For more information about this role, please contact Todd Edmonds via email at todd.edmonds@etcltd.com.au. For more information about ETC please visit https://etcltd.com.au/.
Our Culture:
We are an equal opportunity employer and promote great working conditions. ETC respects diversity in all people and actively encourages applications from all minority groups. We believe that a diverse workforce not only reflects the communities we serve, but also leads to better outcomes for our employees, customers and stakeholders. Our robust recruitment practices are strictly adhered to during the application and interview process. Applicants should be aware that ETC carries out a variety of checks including, reference checks and compulsory psychometric assessments throughout the shortlisting process. A current National Police Check and Working With Children Check or Blue Card must be provided prior to commencing employment. ETC is committed to providing a safe environment in which children’s rights, needs and interests are met. We create a culture, adopt strategies and take action to promote child safety and wellbeing and prevent harm to children and young people. ETC is committed to implementing practices in keeping with the National Principles for Child Safe Organisations. We are dedicated to providing an inclusive and accessible recruitment process. If you require any accommodations or adjustments, please let us know via email etc.recruitment@etcltd.com.au and we will work with you to meet your specific needs.
Jobs Advisor - Deception Bay in Somerset employer: ELMO Cloud HR & Payroll
ETC is an exceptional employer that fosters a positive work culture and prioritises employee well-being, offering competitive salaries, flexible working arrangements, and generous benefits such as additional leave after five years of service. With a strong commitment to diversity and inclusion, employees have access to numerous growth opportunities, including leadership development and accredited qualifications, all while making a meaningful impact in the Deception Bay community.
StudySmarter Expert Advice🤫
We think this is how you could land Jobs Advisor - Deception Bay in Somerset
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by ELMO Cloud HR & Payroll.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like ELMO Cloud HR & Payroll.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at ELMO Cloud HR & Payroll.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at ELMO Cloud HR & Payroll. Apply directly through us to stand out!
We think you need these skills to ace Jobs Advisor - Deception Bay in Somerset
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of ELMO Cloud HR & Payroll. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Jobs Advisor - Deception Bay, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at ELMO Cloud HR & Payroll
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of ELMO Cloud HR & Payroll. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
