At a Glance
- Tasks: Lead and develop a high-quality training service that meets industry standards.
- Company: Join Elmhurst, a trusted leader in the training industry with a focus on integrity and customer value.
- Benefits: Enjoy career development opportunities and a supportive work culture.
- Other info: Opportunity to work with industry leaders and enhance your professional network.
- Why this job: Make a real impact by shaping training programmes and mentoring a dynamic team.
- Qualifications: 2+ years in training management, excellent communication, and strong organisational skills.
The predicted salary is between 35000 - 45000 £ per year.
Elmhurst is currently recruiting for a new team member to join our Training Department. As Training Manager, you’ll play a pivotal role in delivering a high-quality, customer-focused training service that supports both organisational priorities and industry standards. You’ll shape and lead the training function by identifying needs, developing and refining programmes and materials, and ensuring training is delivered professionally across multiple formats. Working closely with senior leaders, managers, and external providers, you’ll align the training strategy with wider business objectives while upholding Elmhurst’s values of integrity, fairness, and customer value, helping position Elmhurst as a trusted leader in the industry.
What can I expect to do in the role? You’ll lead, mentor, and develop the training team to maintain a high-performing operation, ensuring effective use of systems, facilities, and resources. On a day-to-day basis you will oversee the full training experience, coordinating classroom, online/remote, and on-demand LMS delivery; managing enquiries, front-of-house support, and complaints; and maintaining consistently high service standards. You’ll also manage the commercial and operational side of the function by setting course pricing and promotions, managing budgets, and appointing and overseeing subcontractors to provide specialist expertise or additional capacity. Alongside this, you’ll support new training products and business initiatives, build strong relationships with stakeholders and partners, and represent Elmhurst professionally across the industry.
About You People are what make Elmhurst great. It is the drive and commitment of our people that creates our success, which is why we focus on recruiting and developing the best talent. Our ideal candidate will have:
- Minimum of 2 years experience in a training or education management role
- Experience working with awarding bodies and qualification standards
- Excellent verbal and written communication skills
- High attention to detail and dedication to customer service
- Strong organisational, time management and leadership skills
While not essential, the following would be advantageous:
- Knowledge of energy assessment and retrofit schemes (e.g., EPCs, DEC, SAP, Retrofit Assessor, Retrofit Coordinator etc.)
- Experience working within an accreditation or certification body
- Familiarity with relevant legislation (e.g., safeguarding, GDPR, consumer protection laws)
We’ve built a culture where great people get great rewards. From career development opportunities to benefits that help you live your best life you can find them at Elmhurst!
Training Manager employer: Elmhurst Energy
Elmhurst is an exceptional employer that prioritises the growth and development of its employees, offering a supportive work culture where integrity, fairness, and customer value are at the forefront. As a Training Manager, you will have the opportunity to lead a high-performing team while benefiting from career development initiatives and a range of employee rewards that enhance your work-life balance. Located in a dynamic environment, Elmhurst fosters strong relationships with industry stakeholders, positioning itself as a trusted leader and providing a meaningful and rewarding career path for its staff.
StudySmarter Expert Advice🤫
We think this is how you could land Training Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the training and education sector. Attend industry events or webinars where you can meet potential employers and showcase your skills. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for interviews by researching Elmhurst and its values. Understand their training approach and think of examples from your experience that align with their mission. This will show them you’re not just another candidate, but someone who truly gets what they’re about.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll have access to exclusive job postings and updates directly from Elmhurst.
We think you need these skills to ace Training Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in training management. We want to see how your skills align with our values and the specific requirements of the role.
Showcase Your Communication Skills:Since excellent verbal and written communication is key for this role, don’t hold back! Use clear, concise language in your application to demonstrate your ability to convey information effectively.
Highlight Relevant Experience:Be sure to mention any experience you have with awarding bodies or qualification standards. We’re looking for someone who can hit the ground running, so show us how your background fits the bill!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Elmhurst Energy
✨Know Your Training Stuff
Make sure you brush up on your training management knowledge. Understand the latest trends in training delivery, especially in online and remote formats. Be ready to discuss how you would identify training needs and develop programmes that align with Elmhurst’s values.
✨Showcase Your Leadership Skills
As a Training Manager, you'll be leading a team. Prepare examples of how you've successfully mentored or developed others in previous roles. Highlight your organisational and time management skills, as these will be crucial for overseeing the training experience.
✨Align with Business Objectives
Familiarise yourself with Elmhurst’s business goals and think about how the training function can support these. Be prepared to discuss how you would build relationships with senior leaders and external providers to ensure the training strategy is aligned with wider objectives.
✨Prepare for Practical Scenarios
Expect to face situational questions during the interview. Think about how you would handle complaints or manage enquiries effectively. Show that you can maintain high service standards while managing the commercial side of training, like setting course pricing and budgets.
