At a Glance
- Tasks: Provide expert technical support and contribute to auditing processes in the retrofit industry.
- Company: Join Elmhurst, a leader in energy efficiency and building sustainability.
- Benefits: Competitive salary, career development opportunities, and a supportive work culture.
- Other info: Hybrid working model with a focus on team collaboration and innovation.
- Why this job: Be part of a growing industry and make a real impact on energy efficiency.
- Qualifications: Domestic Energy Assessor Level 3 and strong customer service skills required.
The predicted salary is between 27000 - 28000 £ per year.
Elmhurst is currently recruiting for a new team member to join our Existing Dwellings Audit and Support Team.
£27,000 – £28,000 (DOE) Lutterworth (Hybrid – 3 Days in Office) Full Time
Retrofit is a rapidly growing industry, and Elmhurst is at the forefront of this sector. With increasing government initiatives, the implementation of PAS 2035, and a national focus on energy efficiency and building sustainability, we are committed to growing our team to meet demand and maintain our position as market leaders.
In this role, you will be a key part of our Retrofit Support team, providing high-quality frontline technical support to our members and trainees. This will primarily involve handling queries via telephone and email, ensuring that every interaction delivers expert guidance. Alongside this, you will contribute to auditing processes, the creation of technical bulletins, and have the potential to design and deliver CPD opportunities. Together, these responsibilities will enable you to play a vital role in supporting professionals across the retrofit industry and helping them navigate the evolving technical and regulatory landscape.
About You
People are what make Elmhurst great. It is the drive and commitment of our people that creates our success, which is why we focus on recruiting and developing the best talent. Our ideal candidate will have:
- Domestic Energy Assessor Level 3 Qualification, as well as competency in Retrofit Assessor.
- The ability to provide high levels of customer service in a busy environment.
- Strong attention to detail and the ability to perform technical calculations.
- Excellent communication skills, both verbally and in writing.
- The ability to maintain positive working relationships in a team environment.
- Comfort working in an environment where IT is an important tool for the business.
While not essential, the following would be advantageous:
- Experience in the built environment industry and a keen interest in receiving full accredited training in Energy Assessment as a future career.
- A background in providing telephone and customer support in another industry.
- An interest in renewable energies and/or sustainable buildings.
We’ve built a culture where great people get great rewards. From career development opportunities to benefits that help you live your best life – you can find them at Elmhurst!
Retrofit Technical Advisor employer: Elmhurst Energy
Elmhurst is an exceptional employer, offering a dynamic work environment in Lutterworth where innovation meets sustainability. With a strong focus on employee development and a culture that values teamwork and commitment, we provide our staff with opportunities for career growth, competitive benefits, and the chance to make a meaningful impact in the rapidly evolving retrofit industry. Join us to be part of a forward-thinking team dedicated to energy efficiency and building sustainability.
StudySmarter Expert Advice🤫
We think this is how you could land Retrofit Technical Advisor
✨Tip Number 1
Network like a pro! Reach out to people in the retrofit industry on LinkedIn or at local events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching Elmhurst and the retrofit sector. Know your stuff about PAS 2035 and energy efficiency – it’ll show you’re genuinely interested and ready to contribute.
✨Tip Number 3
Practice your communication skills! Since this role involves a lot of customer interaction, try role-playing common scenarios with a friend to boost your confidence and clarity.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Retrofit Technical Advisor
Some tips for your application 🫡
Craft a Compelling Introductory Letter:Your introductory letter is your chance to shine! Make sure to express your enthusiasm for the Retrofit Technical Advisor role and highlight why you’re the perfect fit. We want to see your personality come through, so don’t hold back!
Tailor Your CV:When applying, it’s crucial to tailor your CV to match the job description. Highlight your Domestic Energy Assessor Level 3 Qualification and any relevant experience in the built environment. We love seeing how your skills align with what we’re looking for!
Show Off Your Communication Skills:Since this role involves providing high-quality support, make sure your written application reflects your excellent communication skills. Use clear and concise language, and don’t forget to proofread for any typos or errors – we appreciate attention to detail!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Elmhurst Energy
✨Know Your Retrofit Stuff
Make sure you brush up on your knowledge of retrofit processes and energy efficiency standards, especially PAS 2035. Elmhurst is looking for someone who can provide expert guidance, so being well-versed in the latest regulations and practices will definitely give you an edge.
✨Show Off Your Customer Service Skills
Since this role involves providing high-quality support to members and trainees, be ready to share examples of how you've excelled in customer service. Think about times when you handled queries effectively or went above and beyond to help someone out.
✨Communicate Clearly
Excellent communication skills are a must! Practice articulating your thoughts clearly and concisely, both verbally and in writing. You might even want to prepare a few questions to ask during the interview to demonstrate your engagement and interest in the role.
✨Team Player Vibes
Elmhurst values teamwork, so be prepared to discuss how you maintain positive working relationships. Share experiences where you collaborated with others or contributed to a team project, highlighting your ability to work well in a busy environment.
