At a Glance
- Tasks: Provide technical support and guidance to our DEA members via phone and email.
- Company: Join Elmhurst, the UK's leading provider of training for Energy Assessors.
- Benefits: Competitive salary, hybrid working, and career development opportunities.
- Other info: Exciting opportunities in renewable energies and sustainable buildings await you!
- Why this job: Make a real impact in energy assessment while working with a supportive team.
- Qualifications: Domestic Energy Assessor Level 3 Qualification and strong customer service skills.
The predicted salary is between 27000 - 28000 £ per year.
Elmhurst is currently recruiting for a new team member to join our Existing Dwellings Audit and Support Team. The salary is £27,000 – £28,000 (DOE) and the position is based in Wakefield / Lutterworth (Hybrid – 3 Days in Office). This role will involve providing technical advice and support to Elmhurst's DEA membership via phone and email.
What can I expect to do in the role?
- Provide high-quality front-line technical support to our members and trainees.
- Offer expert guidance through telephone and email queries.
- Carry out auditing responsibilities.
- Demonstrate strong technical proficiency to ensure accuracy and reliability.
- Promote teamwork and collaboration within the team.
- Represent and promote the Elmhurst brand.
About You
Our ideal candidate will have:
- Domestic Energy Assessor Level 3 Qualification.
- The ability to provide high levels of customer service in a busy environment.
- Strong attention to detail and the ability to perform technical calculations.
- Excellent communication skills, both verbally and in writing.
- The ability to maintain positive working relationships in a team environment.
- Comfort working in an environment where IT is an important tool for the business.
While not essential, the following would be advantageous:
- Experience in the built environment industry and a keen interest in receiving full accredited training in Energy Assessment as a future career.
- A background in providing telephone and customer support in another industry.
- An interest in renewable energies and/or sustainable buildings.
If you're interested in this role, apply now by sending an email to hr@elmhurstenergy.co.uk with your CV and an introductory letter explaining why you are interested in the role and why you feel you are a great candidate.
We’ve built a culture where great people get great rewards. From career development opportunities to benefits that help you live your best life – you can find them at Elmhurst!
DEA Technical Advisor in Lutterworth employer: Elmhurst Energy
Elmhurst Energy is an excellent employer, offering a dynamic work culture that prioritises sustainability and innovation in the energy sector. Employees benefit from comprehensive training and development opportunities, fostering personal and professional growth while making a meaningful impact on energy efficiency in the South West. With a commitment to employee well-being and a supportive team environment, Elmhurst Energy stands out as a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land DEA Technical Advisor in Lutterworth
✨Tip Number 1
Make sure you know the company inside out! Research Elmhurst's mission, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since you'll be providing technical advice over the phone and via email, it’s crucial to articulate your thoughts clearly. Try role-playing with a friend or family member to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge about the company culture and might even lead to a referral!
✨Tip Number 4
Don’t forget to follow up after your application! A quick email thanking them for the opportunity and reiterating your enthusiasm can set you apart from other candidates. Plus, it shows you’re proactive!
We think you need these skills to ace DEA Technical Advisor in Lutterworth
Some tips for your application 🫡
Craft a Compelling Introductory Letter:Your introductory letter is your chance to shine! Make sure to express your enthusiasm for the DEA Technical Advisor role and highlight why you think you're a perfect fit. Keep it concise but impactful – we want to see your personality come through!
Tailor Your CV:Don’t just send a generic CV! Tailor it to showcase your relevant experience and skills that align with the job description. Highlight your Domestic Energy Assessor Level 3 Qualification and any customer service experience you have – we love seeing how you can contribute to our team!
Show Off Your Communication Skills:Since this role involves providing technical support via phone and email, make sure your written communication is clear and professional. Use proper grammar and structure in your application – it’s a great way to demonstrate your attention to detail, which is super important for us!
Apply Through Our Website:We encourage you to apply through our website for a smoother process! It helps us keep track of applications better and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining the Elmhurst family!
How to prepare for a job interview at Elmhurst Energy
✨Know Your Stuff
Make sure you brush up on your Domestic Energy Assessor Level 3 knowledge. Be ready to discuss technical calculations and energy assessment principles, as this role is all about providing expert guidance. Familiarise yourself with common queries that members might have, so you can demonstrate your expertise.
✨Show Off Your Customer Service Skills
Since this position involves a lot of customer interaction, think of examples from your past experiences where you provided excellent customer service. Prepare to share how you handled challenging situations and maintained positive relationships, as this will show you can thrive in a busy environment.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely, both verbally and in writing. You might be asked to explain complex technical concepts, so being able to communicate effectively is key. Consider doing mock interviews with a friend to refine your communication style.
✨Emphasise Teamwork
Elmhurst values collaboration, so be prepared to discuss how you've worked successfully in teams before. Think of specific instances where you contributed to team goals or supported colleagues, as this will highlight your ability to fit into their team-oriented culture.
