At a Glance
- Tasks: Provide technical support and guidance to our DEA members via phone and email.
- Company: Join Elmhurst, the UK's leading provider of training for Energy Assessors.
- Benefits: Competitive salary, hybrid working, and career development opportunities.
- Other info: Exciting opportunities in renewable energies and sustainable buildings await you!
- Why this job: Make a real impact in energy assessment while working with a supportive team.
- Qualifications: Domestic Energy Assessor Level 3 Qualification and strong customer service skills.
The predicted salary is between 27000 - 28000 € per year.
Elmhurst is currently recruiting for a new team member to join our Existing Dwellings Audit and Support Team. This role will involve providing technical advice and support to Elmhurst's DEA membership via phone and email. The position is based at our Lutterworth office, with possible opportunities for hybrid working for part of the week.
What can I expect to do in the role?
- Provide high-quality front-line technical support to our members and trainees.
- Offer expert guidance through telephone and email queries.
- Carry out auditing responsibilities.
- Demonstrate strong technical proficiency to ensure accuracy and reliability.
- Promote teamwork and collaboration within the team.
- Represent and promote the Elmhurst brand.
About You
Our ideal candidate will have:
- Domestic Energy Assessor Level 3 Qualification.
- The ability to provide high levels of customer service in a busy environment.
- Strong attention to detail and the ability to perform technical calculations.
- Excellent communication skills, both verbally and in writing.
- The ability to maintain positive working relationships in a team environment.
- Comfort working in an environment where IT is an important tool for the business.
While not essential, the following would be advantageous:
- Experience in the built environment industry and a keen interest in receiving full accredited training in Energy Assessment as a future career.
- A background in providing telephone and customer support in another industry.
- An interest in renewable energies and/or sustainable buildings.
We’ve built a culture where great people get great rewards. From career development opportunities to benefits that help you live your best life – you can find them at Elmhurst!
DEA Technical Advisor employer: Elmhurst Energy
Elmhurst is an exceptional employer, offering a supportive work culture that prioritises teamwork and collaboration within the Existing Dwellings Audit and Support Team. With competitive salaries and hybrid working options, employees benefit from ongoing career development opportunities in the energy assessment sector, all while contributing to a mission that promotes sustainability and renewable energy solutions.
StudySmarter Expert Advice🤫
We think this is how you could land DEA Technical Advisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Elmhurst and its mission. This will help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills as a Domestic Energy Assessor can benefit Elmhurst's Existing Dwellings Audit and Support Team.
✨Tip Number 3
Show off your communication skills! During the interview, be clear and concise in your answers. Remember, this role involves providing technical advice, so demonstrating your ability to explain complex concepts simply is key.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace DEA Technical Advisor
Some tips for your application 🫡
Craft a Compelling Introductory Letter:Your introductory letter is your chance to shine! Make sure to express your enthusiasm for the DEA Technical Advisor role and highlight why you think you're a perfect fit. Keep it concise but impactful – we want to see your personality!
Tailor Your CV:Don’t just send a generic CV! Tailor it to showcase your relevant experience and skills that align with the job description. Highlight your Domestic Energy Assessor Level 3 Qualification and any customer service experience you have – we love seeing how you can contribute to our team!
Show Off Your Communication Skills:Since this role involves providing technical support via phone and email, make sure your written communication shines through in your application. Use clear and professional language, and don’t forget to proofread for any typos – we appreciate attention to detail!
Apply Through Our Website:While you can email us your application, we encourage you to check out our website for more details about the role and our company culture. It’s a great way to get a feel for who we are and what we value at Elmhurst!
How to prepare for a job interview at Elmhurst Energy
✨Know Your Stuff
Make sure you brush up on your Domestic Energy Assessor Level 3 knowledge. Be ready to discuss technical calculations and energy assessment principles, as this role is all about providing expert guidance. Familiarise yourself with common queries you might encounter from members.
✨Showcase Your Customer Service Skills
Since the role involves high levels of customer interaction, prepare examples of how you've provided excellent customer service in the past. Think about times when you resolved issues or helped someone understand a complex topic, as this will demonstrate your ability to support Elmhurst's members effectively.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely, both verbally and in writing. You might be asked to explain technical concepts during the interview, so being able to communicate these effectively will show that you're a great fit for the team.
✨Emphasise Teamwork
Elmhurst values collaboration, so be prepared to discuss your experiences working in teams. Share examples of how you've contributed to a positive team environment and how you can promote teamwork within the Existing Dwellings Audit and Support Team.
