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- Tasks: Provide technical support and guidance to our DEA members via phone and email.
- Company: Join the UK's leading provider of training for Energy Assessors.
- Benefits: Enjoy career development, hybrid working options, and a supportive team culture.
- Other info: Opportunities for training in renewable energies and sustainable buildings.
- Why this job: Make a real impact in energy assessment while growing your skills in a dynamic environment.
- Qualifications: Domestic Energy Assessor Level 3 Qualification and strong customer service skills.
The predicted salary is between 36000 - 60000 £ per year.
Elmhurst is currently recruiting for a new team member to join our Existing Dwellings Audit and Support Team.
£27,000 – £28,000 (DOE)
Wakefield / Lutterworth (Hybrid – 3 Days in Office)
Full Time
Apply now by sending an email to hr@elmhurstenergy.co.uk with your CV and an introductory letter/email explaining why you are interested in the role and why you feel you are a great candidate.
Elmhurst is the UK’s leading provider of training and accreditation for Energy Assessors. Due to our continued growth, we are seeking a new team member to join our Existing Dwellings Support team. This role will involve providing technical advice and support to Elmhurst’s DEA membership via phone and email.
The position is based at our Lutterworth office, with possible opportunities for hybrid working for part of the week.
What can I expect to do in the role?
In this role, you will be a key part of our Existing Dwellings Audit and Support team, providing high-quality front-line technical support to our members and trainees. This will involve offering expert guidance through telephone and email queries, carrying out auditing responsibilities, and demonstrating strong technical proficiency to ensure accuracy and reliability.
As a front-line contact, you will also play an important role in promoting teamwork and collaboration within the team, while representing and promoting the Elmhurst brand. Through your support, you will help us deliver on our mission to provide members and customers with authoritative, trusted energy assessment products and services.
About You
Our ideal candidate will have:
- Domestic Energy Assessor Level 3 Qualification
- The ability to provide high levels of customer service in a busy environment.
- Strong attention to detail and the ability to perform technical calculations.
- Excellent communication skills, both verbally and in writing.
- The ability to maintain positive working relationships in a team environment.
- Comfort working in an environment where IT is an important tool for the business.
While not essential, the following would be advantageous:
- Experience in the built environment industry and a keen interest in receiving full accredited training in Energy Assessment as a future career.
- A background in providing telephone and customer support in another industry.
- An interest in renewable energies and/or sustainable buildings.
If you’re interested in this role, apply now by sending an email to hr@elmhurstenergy.co.uk with your CV and an introductory letter explaining why you are interested in the role and why you feel you are a great candidate.
We’ve built a culture where great people get great rewards. From career development opportunities to benefits that help you live your best life – you can find them at Elmhurst!
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DEA Technical Advisor employer: Elmhurst Energy
Contact Detail:
Elmhurst Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DEA Technical Advisor
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Elmhurst on LinkedIn. A friendly chat can give you insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for that interview! Research common questions for a DEA Technical Advisor role and practice your answers. We want you to shine, so think about how your skills match what Elmhurst is looking for.
✨Tip Number 3
Show off your passion for energy assessment! In your conversations, highlight any relevant experience or projects you've worked on. Let them see your enthusiasm for the industry and how you can contribute to their mission.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep your name fresh in their minds!
We think you need these skills to ace DEA Technical Advisor
Some tips for your application 🫡
Craft a Compelling Introductory Letter: Your introductory letter is your chance to shine! Make sure to express your enthusiasm for the DEA Technical Advisor role and highlight why you’re the perfect fit. We want to see your personality come through, so don’t hold back!
Tailor Your CV: When sending your CV, ensure it’s tailored to the job description. Highlight relevant experience and skills that align with what we’re looking for. This shows us you’ve done your homework and are genuinely interested in joining our team.
Showcase Your Communication Skills: Since this role involves a lot of communication, make sure your written application reflects your excellent communication skills. Use clear and concise language, and double-check for any typos or errors – we love attention to detail!
Apply Through Our Website: While you can email your application, we encourage you to apply through our website if possible. It streamlines the process and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Elmhurst Energy
✨Know Your Stuff
Make sure you brush up on your Domestic Energy Assessor Level 3 knowledge. Be ready to discuss technical calculations and energy assessment principles, as this role is all about providing expert guidance. Familiarise yourself with common queries that DEAs might have, so you can demonstrate your expertise.
✨Showcase Your Customer Service Skills
Since the role involves a lot of customer interaction, think of examples from your past experiences where you provided excellent customer service. Prepare to share how you handled challenging situations or queries, as this will show your ability to thrive in a busy environment.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Whether it’s through phone calls or emails, strong communication skills are key. You might even want to do a mock interview with a friend to get comfortable with explaining technical concepts in simple terms.
✨Emphasise Teamwork
Elmhurst values collaboration, so be prepared to discuss how you’ve worked effectively in teams before. Think of specific instances where you contributed to a team goal or supported a colleague, as this will highlight your ability to maintain positive working relationships.