At a Glance
- Tasks: Provide top-notch technical support to our Airtightness members via phone and email.
- Company: Join Elmhurst, the UK's leading provider of training for Energy Assessors.
- Benefits: Competitive salary, hybrid working options, and opportunities for professional growth.
- Other info: Be part of a dynamic team with exciting projects in renewable energies.
- Why this job: Make a real difference in the energy sector while developing your skills.
- Qualifications: A 'Can-Do' attitude, attention to detail, and good communication skills.
The predicted salary is between 25000 - 26000 € per year.
Elmhurst is currently recruiting for a new team member to join our Airtightness Testing Support Team. The role will involve providing technical advice and support to Elmhurst’s airtightness members via phone and email. The role is based at our Head Office in Lutterworth with opportunities for hybrid working. A minimum of 2 days in the office is required after the probation period.
What can I expect to do in the role?
- Working as part of our Airtightness support team to proactively offer high level and consistent frontline support to our members through the provision of excellent technical support mainly by telephone and email communications, to ensure that Elmhurst’s products and services are understood by stakeholders.
- Opportunities to get involved with other projects and help with auditing, training and events.
About You
Our ideal candidate will have:
- A ‘Can-Do’ attitude, willing to go the extra mile to provide a positive customer experience.
- Working knowledge of the airtightness industry.
- Excellent attention to detail and ability to perform calculations.
- Good communication skills.
- Able to build good and positive working relationships with internal and external stakeholders.
- Able to provide high levels of customer service in a busy technical environment.
While not essential, the following would be advantageous:
- Already an experienced Airtightness Tester.
- Experience of audits in the energy assessment or airtightness industry.
- Interest in renewable energies and/or sustainable buildings.
Airtightness Technical Advisor employer: Elmhurst Energy
Elmhurst is an exceptional employer, offering a supportive work culture that prioritises employee growth and development within the energy assessment sector. With a competitive salary and the flexibility of hybrid working from our Lutterworth office, team members benefit from a collaborative environment where they can enhance their technical skills while contributing to meaningful projects in sustainability and energy efficiency.
StudySmarter Expert Advice🤫
We think this is how you could land Airtightness Technical Advisor
✨Tip Number 1
Get to know the company! Research Elmhurst and their Airtightness Testing Support Team. Understanding their values and services will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of phone and email interactions, make sure you can clearly articulate your thoughts. Role-play with a friend or family member to get comfortable discussing technical topics.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights into the company culture and might even give you tips on how to stand out during the interview process.
✨Tip Number 4
Apply through our website! While sending an email is great, applying directly through our site can sometimes give you an edge. It shows you're proactive and really keen on the position. Plus, it’s super easy!
We think you need these skills to ace Airtightness Technical Advisor
Some tips for your application 🫡
Craft a Compelling Introductory Letter:Your introductory letter is your chance to shine! Make sure to explain why you're interested in the Airtightness Technical Advisor role and highlight what makes you a great fit. Keep it engaging and personal – we want to see your passion!
Tailor Your CV:Don’t just send a generic CV! Tailor it to showcase your relevant experience in the airtightness industry and any customer service skills. We love seeing how your background aligns with what we do at Elmhurst, so make it count!
Show Off Your Communication Skills:Since this role involves a lot of communication, make sure your written application reflects your ability to convey information clearly and effectively. Use concise language and check for any typos – we appreciate attention to detail!
Apply Through Our Website:While you can email us your application, we encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Elmhurst Energy
✨Know Your Stuff
Make sure you brush up on your knowledge of the airtightness industry. Familiarise yourself with common terms, testing methods, and regulations. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Show Off Your Communication Skills
Since the role involves a lot of communication with members, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully communicated complex information in the past, especially in a busy environment.
✨Demonstrate Your 'Can-Do' Attitude
Employers love candidates who are proactive and positive. Think of instances where you've gone the extra mile for a customer or team member. Share these stories during your interview to highlight your commitment to providing excellent service.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company and the role. This shows that you're genuinely interested and have done your homework. You could ask about the team's current projects or how they measure success in the Airtightness Testing Support Team.