At a Glance
- Tasks: Create a welcoming experience for residents and guests while serving food and drinks.
- Company: Join the friendly team at Elmbridge Village in Cranleigh.
- Benefits: Flexible bank role with no two days the same and a supportive environment.
- Other info: Embrace opportunities to learn and grow in a community-focused setting.
- Why this job: Make a real difference in residents' lives while enjoying a dynamic work atmosphere.
- Qualifications: A positive attitude and passion for customer service; previous experience is a plus.
The predicted salary is between 9.9 - 12.1 £ per hour.
We're looking for a warm, friendly and enthusiastic Hospitality Assistant to join our team at Elmbridge Village in Cranleigh.
This is a flexible bank role, working on a zero-hours basis to provide cover for sickness and holidays.
You'll play an important part in creating a welcoming and enjoyable experience for our residents, their guests and visitors.
From serving food and drinks to providing a friendly welcome and supporting the day-to-day running of our hospitality spaces, you'll help ensure we continue to deliver an excellent experience across the village.
If you enjoy working with people, take pride in great service and like being part of a supportive team, we'd love to hear from you.
- What you'll be doing
- Providing a warm, friendly and professional welcome to residents, visitors and guests
- Delivering excellent food and beverage service in line with our standards
- Helping to maintain clean, safe and welcoming hospitality areas
- Supporting with food, drink and retail service as required
- Building positive relationships with residents and getting to know their individual preferences
- Responding to enquiries and resolving issues professionally, escalating where appropriate
- Working closely with colleagues across the village to deliver a consistently high standard of service
- Sharing ideas to help improve our menus, service and resident experience
- Keeping your knowledge and skills up to date and embracing opportunities to learn and develop
What we're looking for
- A friendly and positive approach, with a genuine passion for great customer service
- Excellent communication and interpersonal skills
- Someone who enjoys working as part of a team and building strong relationships
- Good organisational skills and the ability to manage a busy and varied workload
- A proactive and enthusiastic attitude
- A willingness to learn, adapt and get involved
- Previous experience in hospitality, food and beverage or a customer-facing role would be helpful, but is not essential
Our values
- Age Well: Supporting people to live their best lives
- Community: Creating a genuine sense of belonging
- Keep Improving: Always looking for better ways to do things
- Invest Wisely: Making thoughtful and responsible choices
- Planet Positive: Reducing our environmental impact
- One Team: Supporting one another to succeed
Why join us?
At Elmbridge Village, you'll be part of a friendly and supportive team while making a real difference to the everyday experience of our residents.
In return, we offer the flexibility of bank work alongside the opportunity to work in a rewarding environment where your contribution is valued and no two days are quite the same.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
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Hospitality Assistant employer: Elmbridge Village Management Ltd
At Elmbridge Village in Cranleigh, we pride ourselves on fostering a warm and supportive work environment where every team member plays a vital role in enhancing the lives of our residents. As a Hospitality Assistant, you'll enjoy flexible working hours while being part of a dedicated team that values your contributions and encourages personal growth. Join us to make a meaningful impact in a community-focused setting that prioritises excellent service and continuous improvement.
Contact Details:
Elmbridge Village Management Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Assistant
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Elmbridge Village Management Ltd and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Hospitality Assistant
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Elmbridge Village Management Ltd that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Elmbridge Village Management Ltd.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Elmbridge Village Management Ltd get a sense of who you are beyond your experience!
How to prepare for a job interview at Elmbridge Village Management Ltd
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Elmbridge Village Management Ltd and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
