At a Glance
- Tasks: Process licence applications and manage service requests in a busy team environment.
- Company: Join Elmbridge Borough Council, a supportive and dynamic workplace.
- Benefits: Competitive salary, flexible working options, wellbeing programmes, and generous leave policies.
- Other info: Enjoy excellent career development opportunities and a bespoke learning plan.
- Why this job: Be part of a vital team making a real difference in environmental health.
- Qualifications: Strong organisational skills and a solution-focused mindset; IT skills are a plus.
The predicted salary is between 31084 - 36319 £ per year.
Environmental Health Technical Support Officer – Full Time
Salary: £31,084 – £36,319 per annum
Closing date: 07 July 2026
Interviews – Week commencing 20 July 2026
You know you can juggle competing workloads. You have strong organisational and communication skills and love the buzz of a busy team with supportive colleagues. Elmbridge Borough Council has the job for you! Our Technical Support Team is the engine room of Environmental Health & Licensing at Elmbridge. As a vital member of this team, you will be responsible for a variety of tasks including:
- Processing and registering all licence applications ensuring technical, financial, and administrative checks are completed within service deadlines.
- Receiving, checking, registering and processing service requests, payments, and applications from the public and other agencies.
- Responding effectively to enquiries or complaints in accordance with our customer service standards.
About you
- Highly organised and a strong communicator.
- Works across the environmental health team and the council, with a solution‑focused mindset.
- Will develop technical skills through a bespoke learning and development package if lacking environmental health experience.
- Has IT skills and experience recording and managing data.
About us
- Flexibility – we discuss suitable mix, such as compressed hours or working from home.
- Wellbeing – a strong and varied wellbeing programme.
- Learning and development – bespoke learning & development plan.
- Package – excellent pension, discounts with local businesses, free employee parking, birthday off, closed between Christmas and New Year; no annual leave required.
Technical Support Officer - Licensing in Esher employer: Elmbridge Borough Council
Elmbridge Borough Council is an exceptional employer that prioritises employee wellbeing and professional growth. With a supportive team environment, flexible working arrangements, and a comprehensive learning and development programme, employees can thrive both personally and professionally. The council also offers unique benefits such as free parking, discounts with local businesses, and additional time off during the festive season, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support Officer - Licensing in Esher
✨Tip Number 1
Get to know the company culture! Before your interview, check out Elmbridge Borough Council's website and social media. Understanding their values and how they operate will help you tailor your responses and show that you're a great fit for the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your organisational skills and how you handle competing workloads, as these are key for the Technical Support Officer role.
✨Tip Number 3
Don’t forget to prepare some questions! Asking insightful questions about the team dynamics or the bespoke learning and development package shows your genuine interest in the role and helps you stand out from other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email reiterating your enthusiasm for the position can leave a lasting impression. Plus, it shows that you’re proactive and keen to join the Elmbridge team!
We think you need these skills to ace Technical Support Officer - Licensing in Esher
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Technical Support Officer. We want to see how you can juggle those competing workloads and bring your strong organisational skills to our team!
Show Off Your Communication Skills:Since communication is key in this role, don’t shy away from showcasing your ability to respond effectively to enquiries or complaints. Use examples from your past experiences to demonstrate how you’ve handled similar situations.
Highlight Your IT Skills:We’re looking for someone who’s comfortable with data management. Make sure to mention any relevant IT skills or experience you have, especially if you've worked with licensing or environmental health systems before.
Apply Through Our Website:To make sure your application gets to us smoothly, apply directly through our website. It’s the best way to ensure we receive all your details and can get back to you quickly!
How to prepare for a job interview at Elmbridge Borough Council
✨Know Your Stuff
Make sure you understand the key responsibilities of a Technical Support Officer in Environmental Health & Licensing. Brush up on the processes involved in licence applications and service requests, as well as the customer service standards expected by Elmbridge Borough Council.
✨Show Off Your Organisational Skills
During the interview, highlight your ability to juggle competing workloads. Share specific examples from your past experiences where you successfully managed multiple tasks or projects, demonstrating your strong organisational skills.
✨Communicate Clearly
Effective communication is crucial for this role. Practice articulating your thoughts clearly and concisely. Be prepared to answer questions about how you would handle enquiries or complaints, showcasing your solution-focused mindset.
✨Emphasise Your IT Skills
Since the role involves recording and managing data, be ready to discuss your IT skills. Mention any relevant software or tools you’ve used in the past, and if you have experience with data management, make sure to highlight that too!
