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- Tasks: Lead SIS implementation and enhance customer experiences in higher education.
- Company: Join Ellucian, a global leader in education technology serving over 20 million students.
- Benefits: Enjoy 25 days of leave, private medical cover, and a competitive pension plan.
- Why this job: Be part of a mission to transform higher education with innovative tech solutions.
- Qualifications: 5-8 years of Banner Student experience or similar, plus strong communication skills.
- Other info: Remote work options available; embrace diversity and community support initiatives.
The predicted salary is between 43200 - 72000 £ per year.
About Ellucian
Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,900 customers across 50 countries and serving over 20 million students. Ellucian’s AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian’s innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.
Values Rooted in Purpose
We embrace the power to lead , the courage to innovate , and the determination to grow . At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation , we endeavor to shape a brighter future for higher education.
About the Opportunity
Our professional services team plays a crucial role in consulting with our customers and delivering value-added services that pave the quickest path to institutional success. To build on this success, we have recently hired 7 talented Higher Education professionals and are looking to fill our final placement.
The Senior Professional Service Consultant requires experience with SIS implementation . This experience can come from being a super user of Student Information Systems or someone with hands-on experience implementing SIS modules in higher education settings.
As higher education customers transform into modern campuses, they leverage technology and solutions to enable student success. In this mission-critical role, you will partner with our customers to facilitate their transformation to cloud/SaaS solutions and ensure the successful adoption of these innovations.
Where you will make an impact
- Being accountable for all aspects related to service delivery of our Banner Student solution. Includes driving delivery improvement and engaging with our higher education customers.
- Collaborating with consulting teams and peers to ensure customer and Ellucian project expectations are exceeded.
- Identifying and remediating issues that impede enabling customer greatness.
- Driving innovative and transformative strategies which will ensure successful solution implementations.
- Continuously improving the customer experience by ensuring development, use, and maintenance of services artifacts that exceed customer expectations.
- Proactively preparing for and delivering high-quality implementation consulting services.
- Consulting with customers to drive performance improvement, own problems, execute with precision, and professionalism.
What will you bring
- Banner Student experience (5-8+ years) or similar HE sector experience.
- Implementation and upgrade experience (3+ years) of SIS or other ERP solutions.
- Product experience, including consulting experience on relevant solutions.
- Strong communication and presentation skills. Must present a professional demeanor and have the ability to communicate to C-level and project leaders both internally and externally.
- Enabling delivery readiness, problem-solving, and root cause analysis.
- Experience developing and mentoring other consultants.
- Strong prioritization skills, able to manage activities based on business impact and be able to multitask and meet deadlines.
- Support and demonstration of Ellucian values.
- Ability to travel onsite to deliver consulting and implementation services based on Ellucian delivery methodology.
What makes #Ellucianlife
- 25 days annual leave plus 8 public holidays
- Choice to opt in for private Medical and Dental cover.
- Competitive pension plan.
- Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests.
- 5 charitable days to support the community that supports us
- Diversity and inclusion programs that promote employee resource groups such as: Women in Technology, Pride, and Go Green to name a few.
- Parental leave covering Maternity, Paternity, and Adoption.
- Employee referral bonuses to encourage the addition of great new people to the team.
- We Foster a learning culture with: Educational Assistance Program and Professional development opportunities.
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Senior SIS Consultant employer: Ellucian Company L.P.
Contact Detail:
Ellucian Company L.P. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior SIS Consultant
✨Tip Number 1
Make sure to highlight your experience with Student Information Systems (SIS) in your conversations. Whether you're a super user or have hands-on implementation experience, showcasing your expertise will resonate well with the hiring team.
✨Tip Number 2
Familiarize yourself with Ellucian's Banner Student solution and its features. Understanding how it drives student success will help you engage more effectively during interviews and demonstrate your commitment to their mission.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven delivery improvement in past roles. Being able to articulate your problem-solving skills and how you've exceeded customer expectations will set you apart.
✨Tip Number 4
Showcase your communication and presentation skills by practicing how you would explain complex SIS concepts to non-technical stakeholders. This will demonstrate your ability to connect with C-level executives and project leaders.
We think you need these skills to ace Senior SIS Consultant
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Senior SIS Consultant position. Understand the key responsibilities and required skills, especially focusing on SIS implementation experience and communication skills.
Tailor Your Resume: Customize your resume to highlight relevant experience in SIS or ERP solutions. Emphasize your hands-on experience with implementations and any consulting roles you've held, ensuring that your achievements align with the expectations outlined by Ellucian.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for higher education technology and your alignment with Ellucian's values. Mention specific experiences that demonstrate your ability to drive performance improvement and deliver high-quality consulting services.
Showcase Your Communication Skills: In both your resume and cover letter, make sure to showcase your strong communication and presentation skills. Provide examples of how you've effectively communicated with C-level executives or project leaders in previous roles.
How to prepare for a job interview at Ellucian Company L.P.
✨Showcase Your SIS Experience
Be prepared to discuss your hands-on experience with Student Information Systems, particularly any implementation or upgrade projects you've led. Highlight specific challenges you faced and how you overcame them to demonstrate your problem-solving skills.
✨Communicate Effectively
Since the role requires interaction with C-level executives and project leaders, practice articulating your thoughts clearly and professionally. Use examples from your past experiences to illustrate your points and ensure you convey confidence in your communication.
✨Demonstrate Your Collaborative Spirit
Ellucian values teamwork, so be ready to share instances where you've successfully collaborated with consulting teams or peers. Discuss how you contributed to exceeding customer expectations and driving delivery improvements.
✨Align with Ellucian's Values
Familiarize yourself with Ellucian's core values of leading, innovating, and growing. During the interview, express how your personal values align with theirs and provide examples of how you've embodied these principles in your previous roles.
