Strategic Partnerships Development Manager in Manchester

Location: Huddersfield (Hybrid – 3 days in the office)

Hours: Full-time, Permanent

Ello Group is expanding, and we’re looking for a Strategic Partnerships Manager to join our growing team. This is an exciting opportunity to play a key role in the launch and development of Vue International across Germany, Poland and other territories, while continuing to support our established UK partnership portfolio.

What You'll Do

• You will be part of the Strategic Partnerships Team within Ello Group Operations, supporting the onboarding, delivery and long‑term success of our premium clients and partners.
• Lead and nurture key client relationships through proactive communication, regular check‑ins, and a commitment to exceeding client expectations, ensuring satisfaction and long‑term retention.
• Manage and grow relationships with new and existing Vue UK & International portfolio clients, focusing on delivering outstanding service and driving loyalty and performance.
• Collaborate with partners and internal teams to design and implement initiatives that boost engagement and ultimately product uptake.
• Partner with global Vue teams to create enduring and collaborative relationships that deliver shared value.
• Leverage broad business and industry knowledge—marketing, technical, data/insight, and operational—to advise clients and deliver on day‑to‑day expectations.
• Present confidently in client meetings, sharing updates on products, performance, and market trends to inform and influence stakeholders.
• Use data and market insights to identify growth opportunities and stay ahead of industry trends.
• Respond promptly to client requests, coordinating with internal stakeholders to deliver effective solutions.
• Prepare and share performance reports and actionable feedback with senior management to drive continuous improvement.
• Build strong relationships with both client and internal stakeholders to facilitate collaboration and resolve challenges.
• Represent the company at conferences and industry events to expand networks and stay informed about sector developments.
• Ensure all contractual obligations are met, maintaining compliance and client trust.
• Work closely with the Head of Strategic Partnerships to develop and execute strategies for client growth.

Required Skills and Experience

• A confident, proactive individual who is experienced, self‑motivated and able to deliver clear objectives.
• Strong strategic and commercial acumen, with a proven track record of delivering growth through both existing and new partnerships.
• Excellent communication skills, able to engage effectively with internal and external senior stakeholders.
• Socially adept, moving comfortably from informal conversations to senior stakeholder meetings.
• Confident representing Ello as the face of our partnerships.
• Previous experience in a client management role.
• Strong understanding of the market across all Ello products, including current trends, changes and future expectations.
• Strong people and communication skills.
• Analytical thinker with strong attention to detail.
• Creative, strategic and commercially minded.
• IT fluent, particularly in Excel and PowerPoint.
• Strong industry awareness and understanding of current sector developments.
• Able to work efficiently under pressure and meet deadlines.
• Skilled in prioritising and managing multiple obligations.
• Excellent time management and organisational ability.
• Aligned with Ello’s core values.

Bonus Points For

• Experience and understanding of the entertainment industry.

Why Join Ello?

• Work with major UK brands on meaningful, high‑impact projects.
• Be part of a collaborative, values‑driven culture.
• Hybrid working with a supportive team based in Huddersfield.
• Opportunities for growth, learning, and progression.

At Ello Group, we believe that equal opportunities aren't just a policy, they're a promise. We are committed to creating an inclusive environment where everyone has the chance to thrive, grow, and succeed based on their talent & skills. If this opportunity sounds like the right next step, please apply and a member of the team will be in touch to discuss the role.