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- Tasks: Lead a dynamic team to recruit and activate independent restaurants and coffee shops.
- Company: Join Ello Group, connecting brands with consumers in a vibrant atmosphere.
- Benefits: Enjoy a competitive salary, career growth, and a supportive team culture.
- Other info: Fast-paced environment with opportunities for personal and professional development.
- Why this job: Make a real impact in the hospitality industry while developing your leadership skills.
- Qualifications: Proven sales leadership experience and excellent coaching abilities required.
The predicted salary is between 30000 - 40000 £ per year.
Reports to: Head of Group Sales
Department: Product Partnerships
Hours: Permanent, full-time (39.5 hours per week) Mon to Thursday 9:00am to 6:00pm and Friday 8.30am to 5pm.
Location: Huddersfield, HD22XB
Who are we?
We are Ello Group, the people who create everlasting connections between brands and consumers. We provide some of the UK's biggest brands with the tools to give consumers genuinely rewarding acquisition, engagement, and loyalty schemes. Bringing brands and consumers together is our bread and butter. From food to films, coffee, and more our homegrown brands help people save money on the things they love without compromising on their lifestyles.
Product Partnerships Team:
We are social butterflies. We are full of energy, drive, and tenacity, and our team spirit is second to none. We're not just a team of colleagues; we are family. We create a buzzing atmosphere daily in the business, celebrate the good times together, and continually grow by supporting one another.
Day to day, we are responsible for building, maintaining, and creating five-star relationships with prospective and existing partners. We manage the recruitment and retention of independent partners to offer all our members from B2C, B2B, Employee Benefits a fantastic variety of venues, showcasing our brilliant products and offers. With the cost of living on the rise for businesses and individuals alike, we are proud to support consumers and the hospitality industry and really make a difference. There is no better time to be helping restaurants increase their footfall alongside saving consumers money.
Role Purpose:
We help the hospitality industry drive footfall while giving consumers great value through our discount products. Your mission is to build and lead a small, high-performing team that currently signs up and activates independent restaurants and coffee shops into our partner network, ensuring offers go live quickly and deliver ongoing value. You will carry your own personal target while coaching the team, embedding best-practice sales discipline, and leading from the front.
Key Outcomes:
- Restaurant & Coffee Shop acquisition & activation: Team consistently meets monthly sign-ups; partners go live with compliant, high-quality offers.
- Pipeline quality & forecast accuracy: Clean CRM, and weekly forecasts within agreed variance.
- Coaching culture: Clear development plans, regular 1:1s, coaching, and quarterly touchpoints aligned to our performance framework.
- Leading by example: Team sees you prospecting, pitching, and closing consistently delivering against your own quota while supporting theirs.
- Partner satisfaction: Early-life health checks to reduce early churn.
Responsibilities:
- Lead, coach, and develop: Own the daily rhythm: stand-ups, deal strategy huddles, pipeline reviews, and end-of-week wins/learns.
- Run structured 1:1s, skill observations, and action plans; deliver targeted coaching and role-plays.
- Set clear standards for outreach volume, conversion rates, and CRM hygiene; model the behaviours you expect.
- Recruit restaurants and coffee shops: Support the team on prospecting independent restaurants and coffee shops via phone, email, social and some in-person visits; qualify decision-makers, tailor propositions, and close.
- Negotiate terms and ensure offer compliance with brand guidelines; coordinate smooth handovers to onboarding/support.
- This role may expand to include additional products or services if required by future business strategy.
- Manage performance & pipeline: Build a clear territory/vertical plan; allocate accounts and goals across the team.
- Track weekly KPIs (meetings, proposals, win rate, average time-to-live, activation %, early churn) and address bottlenecks fast.
- Deliver accurate monthly/quarterly forecasting and pipeline commentary to Head of Product Success.
- Process, tools & compliance: Partner with Marketing on lead quality and messaging to new partners.
- Work with onboarding team to ensure new partners get the right support.
- Champion consistent use of CRM.
- Adhere to data/privacy policies and brand/offer standards; maintain accurate records for quality and audit.
- Always ensure compliance with company policies in line with ISO 27001:2022, BS 10012:2017, ISO 50001:2018, ISO 22301:2019.
Measures & KPIs:
- Team: New restaurants signed per FTE; conversion rate from meeting to deal.
- Personal: % of personal quota; win rate; average deal cycle.
- Quality: Data hygiene score; call quality/coaching completion; forecast variance.
Requirements:
- Proven sales leadership in field or inside sales, ideally hospitality.
- Track record of hitting personal targets while managing team performance.
- Excellent coaching skills: call-listening, objection handling, and structured development plans aligned to quarterly touchpoints.
- Disciplined pipeline management and forecasting; strong command of CRM (e.g., Salesforce).
- Grit, positivity, and the ability to energise a small team in a fast-moving environment.
Telesales Team Leader in Leeds employer: Ello Group Ltd
Contact Detail:
Ello Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Team Leader in Leeds
✨Tip Number 1
Get to know the company inside out! Research Ello Group and their partnerships. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your pitch! You’ll need to demonstrate your sales skills, so role-play with a friend or in front of the mirror. Make sure you can confidently talk about how you’d lead a team and drive results.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Ello Group.
We think you need these skills to ace Telesales Team Leader in Leeds
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the role and the company.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Telesales Team Leader role. Mention specific achievements that demonstrate your sales leadership and coaching abilities.
Keep It Clear and Concise: We appreciate clarity! Make your application easy to read by using bullet points and short paragraphs. This helps us quickly see why you’d be a great fit for our buzzing team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets into the right hands and shows us you’re serious about joining our family.
How to prepare for a job interview at Ello Group Ltd
✨Know Your Stuff
Before the interview, make sure you understand Ello Group's mission and values. Familiarise yourself with their products and partnerships, especially in the hospitality sector. This will show your genuine interest and help you connect your experience to their goals.
✨Showcase Your Leadership Skills
As a Telesales Team Leader, you'll need to demonstrate your ability to lead and coach a team. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching techniques and how you've driven performance. Be ready to discuss specific outcomes from your leadership.
✨Be Ready to Role-Play
Expect some role-playing scenarios during the interview. Practice pitching a product or handling objections as if you were in a real sales situation. This will not only showcase your sales skills but also your ability to think on your feet and adapt to challenges.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, company culture, and expectations for the role. This shows that you're not just interested in the job, but also in how you can contribute to the team's success and fit into their family-like atmosphere.