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- Tasks: Lead a dynamic team to sign up and activate independent restaurants and coffee shops.
- Company: Join Ello Group, connecting brands with consumers in a vibrant atmosphere.
- Benefits: Enjoy a competitive salary, supportive culture, and opportunities for personal growth.
- Other info: Be part of a family-like team that celebrates success and supports each other.
- Why this job: Make a real impact in the hospitality industry while developing your leadership skills.
- Qualifications: Proven sales leadership experience and excellent coaching abilities required.
The predicted salary is between 30000 - 40000 £ per year.
Reports to: Head of Group Sales
Department: Product Partnerships
Hours: Permanent, full-time (39.5 hours per week) Mon to Thursday 9:00am to 6:00pm and Friday 8.30am to 5pm.
Location: Huddersfield, HD22XB
Who are we? We are Ello Group, the people who create everlasting connections between brands and consumers. We provide some of the UK's biggest brands with the tools to give consumers genuinely rewarding acquisition, engagement, and loyalty schemes. Bringing brands and consumers together is our bread and butter.
Product Partnerships Team: We are social butterflies. We are full of energy, drive, and tenacity, and our team spirit is second to none. We're not just a team of colleagues. We are family. We create a buzzing atmosphere daily in the business, celebrate the good times together, and continually grow by supporting one another. Day to day, we are responsible for building, maintaining, and creating five-star relationships with prospective and existing partners.
Role Purpose: We help the hospitality industry drive footfall while giving consumers great value through our discount products. Your mission is to build and lead a small, high-performing team that currently signs up and activates independent restaurants and coffee shops into our partner network, ensuring offers go live quickly and deliver ongoing value. You will carry your own personal target while coaching the team, embedding best-practice sales discipline, and leading from the front.
Key Outcomes:
- Restaurant & Coffee Shop acquisition & activation: Team consistently meets monthly sign-ups; partners go live with compliant, high-quality offers.
- Pipeline quality & forecast accuracy: Clean CRM, and weekly forecasts within agreed variance.
- Coaching culture: Clear development plans, regular 1:1s, coaching, and quarterly touchpoints aligned to our performance framework.
- Leading by example: Team sees you prospecting, pitching, and closing consistently delivering against your own quota while supporting theirs.
- Partner satisfaction: Early-life health checks to reduce early churn.
Responsibilities:
- Lead, coach, and develop: Own the daily rhythm: stand-ups, deal strategy huddles, pipeline reviews, and end-of-week wins/learns. Run structured 1:1s, skill observations, and action plans; deliver targeted coaching and role-plays.
- Recruit restaurants and coffee shops: Support the team on prospecting independent restaurants and coffee shops via phone, email, social and some in-person visits; qualify decision-makers, tailor propositions, and close.
- Negotiate terms and ensure offer compliance with brand guidelines; coordinate smooth handovers to onboarding/support.
- Manage performance & pipeline: Build a clear territory/vertical plan; allocate accounts and goals across the team. Track weekly KPIs (meetings, proposals, win rate, average time-to-live, activation %, early churn) and address bottlenecks fast.
- Process, tools & compliance: Partner with Marketing on lead quality and messaging to new partners. Work with onboarding team to ensure new partners get the right support. Champion consistent use of CRM. Adhere to data/privacy policies and brand/offer standards; maintain accurate records for quality and audit.
Measures & KPIs Team: New restaurants signed per FTE; conversion rate from meeting to deal. Personal: % of personal quota; win rate; average deal cycle. Quality: Data hygiene score; call quality/coaching completion; forecast variance.
Requirements:
- Proven sales leadership in field or inside sales, ideally hospitality.
- Track record of hitting personal targets while managing team performance.
- Excellent coaching skills: call-listening, objection handling, and structured development plans aligned to quarterly touchpoints.
- Disciplined pipeline management and forecasting; strong command of CRM (e.g., Salesforce).
- Grit, positivity, and the ability to energise a small team in a fast-moving environment.
Locations
Telesales Team Leader in Huddersfield, Yorkshire employer: Ello Group Ltd
Contact Detail:
Ello Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Team Leader in Huddersfield, Yorkshire
✨Tip Number 1
Get to know the company inside out! Research Ello Group, their products, and their values. This way, when you get that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and role-playing with a friend. Focus on how your experience aligns with leading a team and driving sales in the hospitality sector. Confidence is key!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Telesales Team Leader in Huddersfield, Yorkshire
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about building relationships and making a difference in the hospitality industry.
Tailor Your CV: Make sure your CV is tailored to the Telesales Team Leader position. Highlight your sales leadership experience and any relevant achievements that demonstrate your ability to lead a team and hit targets.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your key skills and experiences. We love a well-structured application!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Ello Group Ltd
✨Know Your Stuff
Before the interview, make sure you understand Ello Group's mission and values. Familiarise yourself with their products and partnerships, especially in the hospitality sector. This will help you demonstrate your genuine interest and show how your experience aligns with their goals.
✨Showcase Your Leadership Skills
As a Telesales Team Leader, you'll need to lead by example. Prepare examples of how you've successfully coached teams in the past, focusing on specific outcomes. Be ready to discuss your approach to motivating a team and how you handle performance management.
✨Prepare for Role-Playing
Expect some role-playing scenarios during the interview. Practice common sales pitches and objection handling techniques. This will not only showcase your sales skills but also demonstrate your ability to think on your feet and adapt to different situations.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team's current challenges or how success is measured in the role. This shows that you're not just interested in the position but also in contributing to the team's success.