Ellison Institute of Technology in Oxford seeks an IT Service Desk Manager to lead and continually improve the IT Service Desk, ensuring a responsive, professional and high-quality support experience. The role is the primary entry point into IT and requires ITIL knowledge and strong leadership.
You will work with the Head of IT Services and wider IT teams to drive performance, coach staff, and implement improvements across incident, change and problem management, while maintaining excellent
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IT Service Desk Lead - Elevate User Experience in Oxford employer: Ellison Institute of Technology
At the Ellison Institute of Technology (EIT), we pride ourselves on being an exceptional employer, fostering a culture of innovation and collaboration in the heart of Oxford. Our commitment to employee growth is evident through access to state-of-the-art facilities and opportunities to work alongside world-class researchers, enabling you to contribute to groundbreaking advancements in plant science and sustainable agriculture. With a comprehensive benefits package, including enhanced holiday allowances and private medical insurance, EIT is dedicated to supporting your well-being while you make a meaningful impact on global challenges.
Contact Details:
Ellison Institute of Technology Recruitment Team
