Student Engagement Administrator - 12 month Fixed Term Contract Education & Scholarships Oxford, England, United Kingdom

Join us at EIT:

At the Ellison Institute of Technology (EIT), we are on a mission to translate scientific discovery into real world impact. We bring together visionaryscientists, technologists, engineers, researchers, educators and innovators to tackle humanity’s greatest challenges in four transformative areas:

• Health, Medical Science & Generative Biology
• Food Security & Sustainable Agriculture
• Climate Change & Managing CO₂
• Artificial Intelligence & Robotics

This is ambitious work - work that demands curiosity, courage, and a relentless drive to make a difference. At EIT, you'll join a community built on excellence, innovation, tenacity, trust, and collaboration, where bold ideas become real-world breakthroughs. Together, we push boundaries, embrace complexity, and create solutions to scale ideas from lab to society. Explore more at www.eit.org.

Your Role:

This is an exciting opportunity for a highly efficient Administrator tosupportthe StudentEngagementteam within the EIT Education & Scholarships team. The Education & Scholarships team works with undergraduate and graduate students funded to study at the University of Oxford and connected to EIT projects, developing and deploying technology for global benefit.

TheStudentEngagementfunctional areasupportsEIT-funded students to develop their potential and thrive on an elevated trajectory as future innovators and leaders.We lead a high-touch onboarding journey, coordinate a fully integrated internshipprogrammefor undergraduate students,deliver structured skills programming and experientiallearningand cultivate a vibrant, connected student community.

The rolewill require some out-of-hoursworke.g.duringstudent eventsand requires a flexible professional with strong interpersonal skills, exceptionalorganisationalskillsand experience working in a diverse setting.

We are seeking someone who can join us by 30 November at the latest. Onsite interviews and assessments will be held during the week commencing 2 November, and the vacancy may close before this date if we receive a high volume of suitable applications. Early application is therefore strongly recommended.

Please note that, due to the nature of the role and the initial training and onboarding requirements, annual leave cannot be taken during the first three months of employment, aside from the three gifted days provided as part of our Christmas closure.

Your Responsibilities:

• Manage the team inbox and other communication channels, coordinatingtimelyresponses and follow-up with relevant teams, and escalating complexorsensitive matters asappropriate.

• Maintainaccurateand up-to-date student records and support the day-to-day administration of processes in Salesforce and other relevant systems, completing routine data entry and quality checks, resolving discrepancies, and escalating system issues or enhancement needs.
• Support the effective management of documents and information across relevant systems, ensuring records areaccurate, organised and handled in line with data-protection requirements.
• Coordinate thedevelopmentand review of key student materials,such asthe Student Handbook, ensuring content isaccessibleand engaging.
• Coordinate keylogisticsforstudentsarriving in Oxford, including travel arrangements andprocurement ofnecessary merchandise.
• Provide administrativeand logisticalsupport for meetings, including scheduling, agenda preparation, minute-taking, and follow-up of agreed actions.
• Liaise with internal teams and external suppliers to support the administration of contracts, subscriptions,invoicesand payments.
• Assistwith the planning and delivery of student events, managing logistical components to ensure smooth and memorable experiences.
• Provide general administrativeassistanceto the Student Engagement team asrequired, contributing to a well-functioning team.

Essential Skills, Qualifications & Experience:

• Strong attention to detail.
• Demonstrable administrative experience, including managing enquiries, coordinating follow-upactionsandmaintainingaccuraterecords.
• Strong verbal and written communication with exceptional interpersonal skills
• Strong cultural awareness and sensitivity, with the abilityto work with people from a variety of backgrounds.
• Technically proficientin Microsoft Office, withconfidence inlearningand usingaCRM and other administrative systems.
• Ability to manageavariedandhigh-volumeworkloadin a fast-paced environment.
• Experience supporting the logisticaldeliveryofevents,meetingsorprojects.
• Demonstrated commitment to the highest standards of ethics and confidentiality.
• Experiencesupporting multiple stakeholders.

Desirable Skills, Qualifications & Experience:

• Experience using Salesforce or a comparable CRM system.
• Experience supporting system testing, processdocumentationor the implementation of system improvements.
• Experience working and communicating with students and/or young people, particularlywithin an education,scholarshipor similar environment.

• Salary: Competitive salary + travel allowance + bonus

• Enhanced holiday. Our annual leave allowance is 25 days plus 8 bank holidays and an additional 3 days between Christmas and New Year. You will also have the opportunity to purchase an additional 5 days annual leave in January and July.
• Pension - Employer contribution 7.5%, minimum employee contribution 5%
• Life Assurance.
• Income Protection
• Private Medical Insurance as standard for you, your partner and any dependents. Including hospital Cash Plan
• Employee discounts
• Electric car scheme
• Nursery Salary Sacrifice scheme
• Cycle to Work Scheme
• Family Planning
• Neurodiversity support including advise and assessments
• Coaching & Therapy services

Working Together – What It Involves:

• You must have the right to work permanently in the UK for the duration of the Fixed Term Contract, with a willingness to travel as necessary.
• You will live in, or within easy commuting distance of, Oxford (or be willing to relocate).
• The closing date for this role Thursday 29th October, with a start date to commence on Monday 30th November.

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