Receptionist Operations Oxford, England, United Kingdom

The Ellison Institute of Technology (EIT) aims to have a global impact by reimagining how science and technology translate into solutions that address humanity’s most challenging problems. EIT is committed to turning scientific discoveries into products for societal benefit, ensuring long-term sustainability through commercialisation.

Guided by four Humane Endeavours: Health, Medical Science & Generative Biology, Food Security & Sustainable Agriculture, Climate Change & Managing Atmospheric CO2, and Artificial Intelligence & Robotics, EIT is expanding its footprint to a 2 million sq ft Campus across The Oxford Science Park. This transformative workplace will accommodate up to 7,000 people, featuring autonomous laboratories and dynamic spaces for interdisciplinary collaboration.

We are seeking confident, professional, and customer-focused Receptionists who thrive in dynamic corporate environments. Our Receptionists are the welcoming face of EIT, creating a positive first impression for clients, visitors, and colleagues while ensuring seamless front-of-house operations.

Key Responsibilities

• Be the first point of contact: Greeting visitors and clients in a warm, friendly and professional manner, assisting with queries, and directing them to the right person or department.
• Maintain a professional reception area: Ensuring cleanliness, security compliance, and a welcoming atmosphere.
• Handle communications: Answering calls, managing email inquiries, and relaying messages accurately to employees throughout the institute.
• Support office operations: Assisting with calendar management, document preparation, deliveries, and inventory of supplies.
• Coordinate events and meetings: Assisting with the organisation of conferences, presentations, and special events, including refreshments.
• Travel arrangements: Assisting staff with booking travel when needed.

Essential Skills, Qualifications & Experience

• High school diploma or equivalent.
• Demonstrable experience within a corporate or hospitality reception environment.
• Refined written and verbal communication skills.
• Highly organised, with an ability to manage multiple tasks in a fast-paced environment with exceptional attention to detail.
• A strong sense of professionalism, always acting with discretion when handling sensitive information and a polished, customer-centric approach.
• Self-starter, proactive and collaborative across departments and with team members.
• Always acting on initiative and suggesting efficient ways of working.

Physical Requirements

• Comfortable sitting for extended periods.
• Ability to lift up to 15 lbs for office supplies.
• Quick and efficient assistance for visitors.

Salary and Benefits

Salary: £28,000 - £32,000 (dependent on experience) plus travel allowance and bonus. Enhanced holiday pay, pension, life assurance, income protection, private medical insurance, hospital cash plan, therapy services, Perk Box, and electric car scheme are also offered.

Why work for EIT

At the Ellison Institute, we believe a collaborative, inclusive team is key to our success. We are building a supportive environment where creative risks are encouraged, and everyone feels heard. Valuing emotional intelligence, empathy, respect, and resilience, we encourage curiosity and a shared commitment to excellence. Join us and make an impact!

Terms of Appointment

You must have the right to work permanently in the UK with a willingness to travel as necessary. You will live in, or within easy commuting distance of, Oxford. During peak periods, some longer hours may be required and some working across multiple time zones due to the global nature of the programme.