At a Glance
- Tasks: Design innovative contact centre solutions and collaborate with clients to meet their needs.
- Company: Ellison Coast Limited, a forward-thinking company in Greater London.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Join a dynamic team and make a real impact in the tech industry.
- Why this job: Be a trusted advisor and shape the future of contact centre technology.
- Qualifications: Strong client-facing skills and knowledge of contact centre technologies required.
The predicted salary is between 80000 - 100000 £ per year.
Ellison Coast Limited in Greater London is looking for a Contact Centre Solutions Architect. In this role, you will work closely with clients to capture their requirements and design appropriate contact centre technology solutions.
Your responsibilities include:
- Producing clear documentation
- Running workshops
- Acting as a trusted advisor
Ideal candidates will have strong client-facing skills and a thorough understanding of contact centre technologies. Familiarity with NICE CXone Mpower is highly desirable.
Client-Facing CXone Solutions Architect in London employer: Ellison Coast Limited
At Ellison Coast Limited, we pride ourselves on fostering a dynamic and innovative work culture that empowers our employees to excel in their roles. As a Senior Technical Architect for AI, Data & API Systems, you will benefit from extensive professional development opportunities, collaborative teamwork, and a commitment to cutting-edge technology initiatives. Located in a vibrant area, our company offers a unique blend of career growth and a supportive environment, making it an exceptional place for those seeking meaningful and rewarding employment.
