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For Companies At a Glance
- Tasks: Lead a team to create an inclusive environment for students while managing sales and customer satisfaction.
- Company: Join a top provider of luxury student accommodation in Leicester, dedicated to enhancing student lives.
- Benefits: Enjoy a vibrant work culture, opportunities for growth, and the chance to make a real impact.
- Why this job: Be part of a dynamic team that values diversity and aims to provide exceptional living experiences.
- Qualifications: Strong sales skills, people management experience, and knowledge of health and safety regulations required.
- Other info: Apply now to join a community-focused team and help shape student accommodation!
The predicted salary is between 28800 - 43200 £ per year.
Description
Are you ready to embark on an exciting journey with a leading luxury student accommodation provider?
We are thrilled to offer an exceptional opportunity for an Accommodation Manager to join our dynamic team in Plymouth. If you have experience in accommodation management within diverse settings such as PBSA, Hotels, Hostels, or Care Homes, and a passion for delivering unparalleled customer service, we want to hear from you!
About the Role
As our Accommodation Manager, you will play a pivotal role in delivering outstanding service levels and ensuring a welcoming, inclusive environment for our residents. Your responsibilities will include:
- Warmly welcoming and assisting visitors and residents, ensuring prompt and informative responses to all inquiries.
- Conducting guided tours for potential tenants, showcasing our luxurious accommodations and converting viewings into bookings.
- Building and nurturing strong partnerships with local universities to enhance the student living experience.
- Setting and upholding high standards of service excellence, fostering a \”home away from home\” atmosphere.
- Proactively addressing maintenance issues and coordinating events to enrich student life.
- Ensuring compliance with health and safety regulations and conducting regular room inspections.
- Utilizing your local knowledge to enhance residents\’ experiences by recommending amenities and attractions.
- Managing budgets effectively and providing guidance to a dedicated Maintenance Operative.
- Participating in client meetings and contributing to strategic discussions.
Skills & Experience Required
- A solid understanding of the property sector, with previous experience considered advantageous.
- Exceptional customer service skills, with a focus on building strong relationships.
- Effective communication skills, coupled with the ability to inspire and mentor team members.
- A client‑centric approach, dedicated to exceeding expectations.
- Proficiency in Microsoft Office and a proactive, organized mindset.
- The ability to multitask and adapt to changing priorities seamlessly.
Benefits
- Competitive salary package
- Opportunities for career development and growth
- A supportive and inclusive work environment
- Health and wellness benefits
- Paid time off and holiday allowances
We are committed to creating an inclusive workplace and welcome applications from individuals of all backgrounds, including those with diverse experiences and perspectives. If you are ready to make a meaningful impact and be part of a vibrant community, apply now with your resume and a cover letter detailing your suitability for the role.
Join us in redefining luxury student living and delivering exceptional service at every turn!
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Accommodation Manager employer: EllisKnight International Recruitment
Contact Detail:
EllisKnight International Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Manager
✨Tip Number 1
Familiarise yourself with the local student accommodation market in Leicester. Understanding the competition and what makes our offering unique will help you articulate your value during interviews.
✨Tip Number 2
Network with current or former employees of StudySmarter or similar organisations. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams or projects in the past. Highlighting your experience in sales and customer service will demonstrate your suitability for the Accommodation Manager role.
✨Tip Number 4
Show your passion for creating inclusive environments by researching best practices in student accommodation. Being able to discuss innovative ideas during your interview will set you apart from other candidates.
We think you need these skills to ace Accommodation Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, people management, and health and safety. Use specific examples that demonstrate your ability to create a welcoming environment and manage teams effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for student accommodation and your understanding of the role. Mention how your skills align with the responsibilities listed in the job description, such as managing site open days and maintaining high service standards.
Highlight Relevant Qualifications: If you have any certifications or training related to health and safety regulations or customer service, be sure to include them. This will show your commitment to maintaining safety and providing excellent service.
Showcase Your Communication Skills: In both your CV and cover letter, emphasise your communication abilities. Provide examples of how you've built strong relationships in previous roles, particularly in customer-facing positions or team management.
How to prepare for a job interview at EllisKnight International Recruitment
✨Show Your Passion for Inclusivity
Make sure to express your enthusiasm for creating a welcoming and diverse environment for students. Share any relevant experiences where you've successfully fostered inclusivity in previous roles.
✨Demonstrate Sales Acumen
Prepare examples of how you've achieved sales targets or improved customer satisfaction in past positions. Highlight your ability to connect with clients and understand their needs, which is crucial for this role.
✨Know Your Health and Safety Regulations
Familiarise yourself with health and safety standards relevant to accommodation management. Be ready to discuss how you would ensure compliance and maintain a safe environment for residents.
✨Build Rapport with the Interviewers
Establish a friendly connection with your interviewers. Ask insightful questions about the company culture and their approach to student welfare, showing that you're genuinely interested in being part of their team.
